Lombardy Retail Park Reviews Summary

Parking and Accessibility

Pros:

• "It's a nice place to shop, you get plenty of parking."
• "Parking is easy and free."
• "Always beat and tidy. Professional and helpful staff."
• "Loads of free parking."
• "Very good customer service but the till are mostly closed and they prefer you to use self checkout."
• "Good free secure parking and access to multiple stores such as next, sports direct and Sainsbury's."
• "Parking free up to 3 hours but can get very busy at the weekends."
• "Good selection of shops: H&M, TK Maxx, Mothercare, JD Sports, Next, O2, carphone warehouse, Game and a decent sainsbury's. Lots of parking and a couple of Costa coffee shops."

Cons:

• "Not enough parent park car. I have little daughter is 1 yrs old hard open door car. Need parent park car space."
• "There are some issues with the parking spots being very narrow and the entrance to it tends to be blocked frequently, making it impossible to go in or out."
• "Parking as usual is awful! people quite rude and always in a rush and quite pushy, only couple of the shops pram friendly, others have too tight aisles and don't cater a baby changing room."
• "Parking can be a nightmare. But excellent store choices for this suburban area."
• "Parking always a nightmare.... good selection of shops... biggest NEXT for miles..... two Costa Coffees though- why?!?"
• "Parking is always an issue (but free!) and don't spend longer than 3 hrs or you will get a ticket!"
• "PARKING FINES IN PLACE! There are many shops here. We stayed for over 4 hours after going to Sainsburys, tk, next, costa and mothercare. We now having a parking ticket for £70 for staying too long during the day."
• "Parking can be a nightmare. But excellent store choices for this suburban area."

Customer Service

Pros:

• "Staff are always very helpful & ready to help. Coffee shop also very nice & friendly."
• "Very nice place. Very large Sainsburys. From next to Mothercare to car phone warehouse. You can find anything here. Also has very very large free parking."
• "Staff for once have the willingness to help you not like most sports direct stores where you have to literally hunt a staff member down and watch them eye roll you."
• "Awesome spacious place to get your grocery, clothing and any other equipment. Good spacious parking facility, good variety of goods available and they also offers good deals and discounts."

Cons:

• "Customer service at currys is terrible and they are liars!!!"
• "Very difficult to get any help from staff and an overall rubbish experience."
• "Never have been much of a fan of Sports Direct. Everything is too close together and there is always a feeling of getting lost."
• "One of the sales person in this branch had a poor attitude...which l have never experinced in other Sport Direct branches...she had unpleasent facial and wasn't bother to help...just walked away"

Shop Variety and Availability

Pros:

• "Proper retail park with a variety of well stocked stores."
• "This place is having so many shopping retail stores such as Sainsbury, J D Sports, Sports Direct, Next etc."
• "Great place with many different stores to buy from. I just wish there were more restaurants here."
• "A large selection of shops - groceries, clothing and coffee shops."

Cons:

• "Roadworks have been going on for ages in this parking area. Pot holes and sunken surfaces the same."
• "Shops in this retail park are OK but it could do with an all-rounder like B&M, The range, Home bargains."
• "Reasonable selection of stores with plenty of parking. Used to have a Homebase here but Sainsbury's expanded and took over the space reducing the range of products at the retail park."
• "Is decent, it has a H&M, Outfit (Dorothy Perkins, Ann Summers, etc) JD sports, Tkmax, Next, Costa and big Sainsbury's. If you need something basic or something for work or even maybe if you want to have a look randomly it's worth it but I personally don't find anything interesting ever..."