"The river/blue decor on the floor may look pretty."
"The refit has helped enormously. It's a much brighter, colourful & cheerful place to be in."
"It's an excellent place to unwind, grab a coffee, or simply enjoy the ambiance."
"Nice, light airy shopping mall. A few good restaurants."
"It's a modern, up to date shopping centre."
"Bright, Modern, bang up to date but maintaining what was the 'Heart' of the Old Arndale Centre back in the day, plenty of choice for the discerning shopper and very busy and clean."
Cons:
"The new area is a big disappointment due to the bad choice of stores that have opened up in there."
"Shame a lot of shops have closed."
"Poor, limited shops, no atmosphere, doors making a horrendous noise opening and shutting."
"The building is old and tired although it is undergoing a 're fit and extension."
"New extension is bland and boring, no wonder hardly any new shops want to open there."
"It all feels a bit sterile. My opinion, many will not agree but I preferred it prior to the regeneration."
"Horrible, soulless, too big and devoid of adequate seating, parking and toilets for elderly and disabled people."
Accessibility and Convenience
Pros:
"Car parks are pretty convenient too."
"All staff were very friendly very visible security so it felt safe."
"Additionally, there are ample seating areas around the premises."
"Accessibility - dedicated disabled parking bays and some for those with fully electric vehicles, lifts and stairs."
"Wheelchair access and multistory carpark with cheap pricing by the hour."
"There are 1250 parking spaces in the extensive parking lot, so there is rarely ever a problem finding a space."
"Very wheelchair friendly."
Cons:
"1.8 m height on car is limiting for vans/4x4’s etc."
"Only one lift in the whole shopping centre is an embarrassment."
"The public toilets in the shopping centre are very tired."
"Could not find a single member of staff to help with my queries!"
"Disappointed to find that parking charges have gone up, with no notices showing what the charges are."
"The only baby changing is in the women's toilets! Not ideal if dad takes out our baby on his own!"
"Parking was a nightmare and a one way system for existing the car park."
Shopping Experience
Pros:
"I do love a good shopping mall. There's plenty for everyone."
"There’s a wide range of shops including a modern cinema."
"It's probably the place to go to for almost all your shopping needs."
"With multiple shops for jewelry, clothing, shoes, vitamins and stationary it's perfect for your all-time needs."
"A small shopping centre bit growing rapidly. Well run, clean and bright with a good selection of major stores mixed with unique boutique shops."
"Great place to shop, large variety of different types of outlets, cafes, restaurants and there is a cinema on the upper floor."
"It's a shopaholic's paradise with a fantastic selection of stores to cater to all your retail desires."
Cons:
"Most shops tend to be clothes shops so not much there for me."
"The public toilets in the shopping centre are very tired."
"Very poor shopping centre. If you need a snack, a new or used mobile or some jewelry then you'll do well here, but want anything else and don't like Primark then you shouldn't even bother."
"Not many customers are going inside to shop."
"R. I. P. Eastbourne, your character and appeal have been modernised out of existence, and we feel unwelcome and unwanted in your sterile heart."
"Slowly deteriorating shopping centre. The shops in the newly developed part of centre is closed down and staying empty."
"Full of the same chain shops you see everywhere and no independent retailers."