The Manor Reviews Summary

Category: Pub Yeovil

Address: The Manor Hotel, 26 Hendford, Yeovil BA20 1TG, United Kingdom

Phone: +441935423116

Rating: 3.9
based on 208 reviews.

Food Quality

Pros:

  • "Both breakfast and evening meals were good quality and reasonably priced."
  • "Dinner was delicious as was breakfast, both with a great choice."
  • "The steak was VERY nice indeed, as was the sauce, and the calamari is the best I've ever had anywhere."
  • "The breakfast and evening meals were excellent."
  • "The food was great and we enjoyed excellent service both with the bar and the restaurant."
  • "The food was absolutely delicious. My cod was yummy and quite a big piece."
  • "Food was fantastic, we had main and pudding then breakfast too."

Cons:

  • "The tables in the restaurant all were very sticky."
  • "The breakfast experience was awful, it took 30 mins to get served and the waitress is so rude."
  • "Food was passable, but Sunday was not so good."
  • "The breakfast was terrible. Lack of coffee and bread at 9:30."
  • "Breakfast service very slow and very expensive, each day something was missing from my order."
  • "Food cold and very slow."
  • "The breakfast was atrocious the beans were cold eggs were hard."

Staff Service

Pros:

  • "The staff was very accommodating with our needs."
  • "The staff are superb, helpful, and friendly."
  • "The staff are incredibly friendly and helpful."
  • "The staff who had far too much to cover did a really good job as best they could a busy and fun place."
  • "The staff here are lovely - can be chaotic but they really know how to talk to customers and it's what draws me back each time."
  • "Staff friendly and help full."
  • "The staff were very friendly. I had dinner in their pub - brilliant vegetarian dishes."

Cons:

  • "6pm on a Sunday and I was advised no more Sunday Roast dinners available."
  • "The 4 waitresses were all chitchatting in the corner of the restaurant paying no attention to customers at all."
  • "Customer service shocking the woman booking us in ignored us and carried on talking to a colleague for a good few minutes before acknowledging we were in front of her!"
  • "Despite trying to resolve our poor stay the hotel was having none of it and making excuses."
  • "Very disappointed that my TV didn’t work, staff moved me to a bigger room but unfortunately the TV doesn’t work either."
  • "Disgusting service at the restaurant! Jodie just laughed in my wife’s face."
  • "Waited over an hour after ordering to be told our roasts were not available, we were then given complimentary burger and chips but the catch was after an hour they they were unable to serve this either."

Room Quality

Pros:

  • "Quiet, convenient location - very close to town."
  • "Rooms are nice and clean."
  • "My first room was just perfect - could not have asked for better."
  • "Rooms a bit dated but that said lovely bed very comf, lovely pillows, great big quilt, nice big bathroom and bath plenty of hot water which is nice after a 12 hr night shift."
  • "The rooms were clean and beautifully presented."
  • "Rooms were clean; comfortable and we'll presented. Comfortable beds and nice clean rooms and linen."
  • "A really comfortable room with 4 poster bed and huge bathroom."

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