Kings Arms Reviews Summary

Service

Pros:

• "Spectacular service from kaman, seriously when service is this good it must be mentioned."
• "The staff have always been attentive and friendly, in nearly every case offering a smile and time even when the restaurant is busy."
• "The staff were all very friendly and knowledgeable."
• "Friendly service at the bar."
• "Went in tonight: heaving with Xmas parties, but two minutes they found us a table two chairs, and fed us an excellent Pub Meal, all with smiles all round, and not a single grumble."
• "Staff was friendly and manger was brilliant."
• "The staff were great, super friendly and polite."

Cons:

• "Front of house staff absolutely shocking!"
• "Service was a bit poor."
• "The service was pretty poor and it felt like we weren't particularly welcome."
• "Service was severely lacking, after an hour of waiting for a final course."
• "Stakes were perfectly cooked as requested but the service staff were moving round quickly not doing much apart from, trying not to look for work to do."
• "Waiting staff were under pressure and it showed."
• "The service was poor, waitress was very blunt and unhelpful."

Cleanliness

Pros:

• "The pub was clean."
• "Very clean, very busy, staff welcoming."
• "Good clean pub on the banks of river Thames Oxford."

Cons:

• "The areas around the tables had lots of litter."
• "The toilets are a disgrace, the bar area was clean why not the toilets? Deep clean needed, toilet seat and brush need replacing."
• "We found toilets were not very clean, papers all over the floor."
• "Box with cutlery wasn't washed for over a week, no salt either peppers and sauces and ciggies ends on tables."
• "They suppose to put more attention in cleaning cuz outside section is just one big mess."
• "But the outside beer garden area is always piled up with empties, rubbish on the floor, dirty plates sit there for ages."
• "In the corner where we sat, things were covered in spider webs."

Food Quality

Pros:

• "The food was really good and the drinks were equally good."
• "The food was absolutely delicious."
• "Really good Steak & Ale pie."
• "Great place to eat, good prices and a real plate full, going back again, 'can I have some more please' staff very friendly, food spot on."
• "Excellent value good food and tasty drop of cider on tap."
• "The fish and chips was exactly what I would have hoped for and the desert was amazing."
• "Food was fantastic. Great choice available."

Cons:

• "Cold fatty meat hard stuffing pieces french beans with tails on 1 small piece of broccoli 3 thick sluces of carrot a peas."
• "Unfortunately won't be returning. A special evening ruined by bad cooking or playing up too early."
• "Everything was grossly overcooked."
• "Had special meal for daughter's birthday. We had Sunday dinner which meat was as tough as old boots the beef was full of gristle."
• "The dinner was very bad, border line atrocious."
• "Awful food after a long wait, arrived at 10:45 & 25 minutes after ordering we were told what we had ordered wasn't available."
• "The food was cold, the 'roast potatoes' were frozen as were the vegetables."

Value for Money

Pros:

• "Pretty good prices so I highly recommend it and definitely will be returning."
• "Great value for money as we had the supper club with a starter for 13 pounds each."
• "Sunday roast is always good and reasonably priced."
• "Good affordable veggie lunch too."
• "The price, very reasonable."
• "Food was surprisingly delicious with decent prices."
• "Prices of items is reasonable."

Cons:

• "1 fish & chips and a pint of Fosters cost just under £15 - more than double cost of at Weatherspoon!!"
• "Quality of food was not worth the price paid."
• "Way too pricey for the quality of the food and the service that we received."
• "£21.95 each and almost Inedible."
• "Menu is heavily overpriced and the quality & presentation of the food is JUST bad."
• "Splendid location but seriously expensive."
• "As a once a week regular customer, I'm very disappointed that the Kings Arms have now decided to call what used to be a small glass of Coke, are now calling it a large Coke and charging £4.00 for it!"

Atmosphere

Pros:

• "It was a really great night. Thank you."
• "This place brings so many memories for me growing up feeding the ducks walking by the river."
• "Very nice pub right on the river. Plenty of seating inside and out."
• "Lovely pub in a great setting on the river."
• "One of my go-to pubs in Oxford."
• "Traditional pub next to the river, off the main roads."
• "The outdoor area by the side of the river is the perfect place to sit and relax with a pint."

Cons:

• "The service was pretty poor and it felt like we weren't particularly welcome."
• "The place is deteriorating under the new management."
• "Should of listened to my daughter who had a roast dinner there the week before who said that the meal she had the previous Sunday was dreadful."
• "The atmosphere cosy, especially if you get a table by a window looking out on the river."
• "The atmosphere in the pub, beer garden and on the moorings was great."
• "The only negative was the indifferent service."
• "The place is rendered unwelcoming by complicated rules about which outside tables allow food service etc."