Lingvo House Translation Services Ltd Reviews Summary

Quality of Service

Pros:

• "This level of clarity greatly contributes to the smooth execution of the translation process and helps deliver accurate and high-quality results."
• "The documents were delivered faster than expected, with no edits necessary."
• "I was amazed at the good work of the editor/proofreader who improved my translation."
• "Both times got the documents translated quickly (2-3 days) and with a good quality."
• "Documents translation for official use were accepted first time no issues."
• "The translation was accurate and they delivered it before the stated deadline."
• "The documents are perfectly translated."

Cons:

• "I found a couple of issues with the quality of the translation but they corrected those immediately on my request."
• "As for the translation itself (I had to translate school and university grades), it was average - there were spelling mistakes that should have been picked up by spell-check and the person who was proofreading the text."
• "I was told it would take two days but received an e-mail stating that as some of the text was almost illegible the translator needed an extra day to ensure it was correct."

Customer Service

Pros:

• "Their communication is fast, the project managers are very professional and the quality of the work is outstanding."
• "Exceptional service, reasonable prices and outstanding customer service and updates throughout."
• "Victoria, our account manager was very helpful through the whole process."
• "Always available, always on time, very responsive within minutes and very flexible, even early in the morning or late at night."
• "Friendly staff that made communication flow efficiently."
• "Excellent service, responded within minutes to my quote request and my urgent translation was dealt with extremely quickly and to a very high standard."
• "Seamless communication with Larysa. Interesting translation projects."

Cons:

• "The company is forwarding very sensitive documents randomly, without obtaining Non Disclosure Agreements from Language Professionals."

Cost and Efficiency

Pros:

• "The cost was for the service was actually much less than others because they provide a 3 hour window of service."
• "Plus, it was about 30 pounds less expensive than other agencies I consulted, with a much quicker turnaround."
• "Their quote was by far the best I found and their service was excellent."
• "Most important, after checking and requesting quote from some other online translation sites, this was 30% cheaper."
• "Also very competitive prices!"
• "The fees are very affordable and reasonable."
• "The price was extremely competitive."

Cons:

• "Translation was available on the same day, but for an extra fee; very efficient and friendly service."

Professionalism

Pros:

• "A total pleasure to deal with and would not hesitate to come back to Lingvo House again in the future!"
• "I am really happy with Lingvo House Translation Services Ltd. Professional job, fast and quality."
• "They were always professional and clear about what they were doing, when it would be done and what it would cost."
• "LingvoHouse is a very professional and trustworthy company as they excel at punctuality and high quality."
• "An excellent company to work with - highly professional and reliable."
• "They maintain a collaborative and supportive working environment, readily available to address any queries or concerns that may arise during the project."
• "Their translators are native speakers and thus, they manage to authentically translate the meaning of the texts in the slightest detail."

Cons:

• "I would not recommend them highly enough."