Parc Tawe Retail Park Reviews Summary

Shopping Experience

Pros:

• "Great place to shop. Features a large variety of stores including Poundstretcher, Pets At Home and JD Sports, recently an Iceland warehouse and B&M store have opened there too."
• "Always a pleasure coming. You always have what you want in a small area and should be able to get everything you need."
• "This is the upcoming shopping experience in Swansea."
• "Amazing place. Has a lot of things to do and shops where u can buy almost anything for almost any occasion!"
• "Good access to loads of shops. 2hrs free parking but you can extend the free parking if you're using certain services like odeon or plantasia."
• "Fantastic retail park covering everything you need when going out with your family."
• "This area has all the shops in one place you got the food warehouse, bmi, dennys, bowling, farmfoods, home bargain, poundstrecher, exercises4less, jd sports, pets at homes, Lidl and the new plantasia this area also has drive through Costa coffee."

Cons:

• "It like a white elephant most of the shops are empty where's Joe's ice-cream & dinkie donuts ?? why aren't the council doing more to fill the the empty spaces."
• "The place is run down and almost all the stores are empty now."
• "This shopping area is just past its best and the increasing number of empty shops is not helping the look of the area."
• "Recently renovated it does feel a lot more modern, however at least half of the units are empty with nothing to really pull in visitors."
• "Large (but largely empty) retail park! The car park seems to be often full."
• "Limited stock compared to other stores in area, staff completely confused me as 3 members told me item I was looking for was in 3 different Isles, I gave up in the end and found what I was looking for in carmarthen Rd store."
• "After all that the shops themselves that are open are very welcoming and a good variation."

Parking

Pros:

• "Decent selection of shops.. car park can get very busy but is a good size and free parking for up to 4hrs."
• "It's a great place very near to Swansea city centre parking is free and there is a lot of parking spaces."
• "Lovely car park with a view aswell could not imagine a better place to leave my car."
• "2hrs free parking make sure you enter your registration at the reception on most of the eat-in establishments to extend your free stay."
• "Good retail park. Plenty of parking - 2 hours free is standard limit."
• "Fantastic place to shop with plenty of parking."
• "Great parking when town isn't too busy."

Cons:

• "Variety of places to eat and go out for entertainment. However, the parking company is a huge pain."
• "Changed their parking hours from 3 to 2 hours and got stung twice before I got the first fine in the post."
• "The parking is fine in the week, but in the school holidays or some weekends, it’s horrendous."
• "The shops and restaurants are great but parking is a nightmare."
• "Parking absolutely ridiculous with only one way in and one way out can sometimes take up to half an hour to leave the car park during the weekend."
• "Be careful with the car park, though - getting out can be a lengthy affair at busy times."
• "Something needs to be done about the exits and flow of traffic. It's an actual nightmare queuing to exit on busy days."

Entertainment and Dining

Pros:

• "Nice entertainment plaza, lots of different forms of entertainment including a cinema, bowling alley with arcade and an indoor climbing centre."
• "Variety of places to eat and go out for entertainment."
• "We absolutely lived dennys the food is delicious the burgers are stunning and my little boy loved the pancakes, it's spotlessly clean and a great atmosphere with great decor, staff are really friendly and helpful."
• "India India restaurant..A real restaurant that will satisfy your tastebuds. Nice staff, delicious food and great ambience."
• "Always bring guests to Denny's, more food than you can manage, well made, and the service is great."
• "Nice shops, restaurants and attractions, great fun to go bowling then have ice cream at treatz."
• "Retail shops, restaurants, buffet restaurants, dessert restaurants, Aldi, Iceland, Costa coffee, B & M, and more Odeon cinemas, tropical zoo, bowling alley etc here.."

Cons:

• "Waiting staff was arrogant, my burger was raw, asked for condiments for our meal and never received them."
• "We had to wait about 10 minutes before a member of staff came to serve us."
• "Was really looking forward to this after visiting in America but was hugely disappointed."
• "Well the food was alright but I have had better value in other restaurants."
• "Useless having a refillable coffee as had to go and find a server for a refill."
• "Very disappointed slow service staff not interested in customer's needs."
• "And when we went in all we could see were tablets full of food that people had left behind and some of it was on the floor."

Facilities and Environment

Pros:

• "This place has recently been renovated and it is crazy how much it has changed! It is like walking into a new place, it's crazy what a difference some new pathways and tiling can make."
• "Now, after the redevelopment, I can see this place becoming a big hit. 4hrs free parking, retail shops, food shops, DIY, gym, pet store, restaurants, cinema, bowling ally, easy access to the city centre this is the place to start your journey into and out of Swansea City centre."
• "It's spotlessly clean and a great atmosphere with great decor."
• "Plantasia well worth a visit."
• "The pace tawe redevelopment is amazing. Having so many great stores and the new restaurant dennys, is so nice."
• "Big transformation from what it was. Lovely walkways, nice shops."
• "Much improved after the recent redesign which included removing run down internal shops and walk ways."

Cons:

• "Always has been and always will be an absolute shambles of a place.....a very tired/run down cinema and bowling alley which is 30+ years old."
• "Poor, POOR, poor. Well actually it is better than was before but do not have bloody idea which Brainiac figure out to scrapped arcade interior to make everything outdoor where we got one of most rainy Cities in whole country."
• "No EV charging and very short stay limits for the amount of places you'd want to visit."
• "Plantasia is a very pretty place to visit.. you won't spend long in here though, maybe less than an hour. With that in mind, it's a bit over priced."
• "Not a fan and will not be going back. Place was freezing, we were advised the heating was not working."
• "Booths are comfortable enough, but feel very utilitarian."
• "Lovely place to hang around, shop or visit, only one small issue, there's no bins for your rubbish."

Parking Enforcement

Pros:

• "Very helpful parking staff. Needed to extend my stay beyond the 4 hour permitted time."
• "Larger building than expected holding a wide variety of products, very large carkpark which is free to customers is also available."
• "Essential shopping in one location. Add to this, Plantasia, vast greenhouse incorporating plant species from desert to tropics."
• "One of my friends said it was better than the Dennys in America, for whatever that's worth."
• "Convenient shopping location with Toys R Us as the main attraction leading up to Christmas... Ample parking and its central location means only a short walk to other Swansea attractions like the restaurants in Wind Street etc."
• "Considering that the last time I'd visited Parc Tawe Retail Park (a couple of years ago) the whole area had been looking really 'down at heel', it was a real thrill today to discover what an excellent overhaul of the shopping area, its mall, and in particular, 'Plantasia' had been achieved by Parc Tawe's new management team; a first class change of direction, appearance, and altogether an area that both residents of Swansea, as well as visitors to the area should greatly appreciate."
• "Good variety of shopping outlets."