Venus Barbers Reviews Summary

Customer Service

Pros:

• "The service is excellent and the atmosphere is always great."
• "Customer service is fantastic, they make you feel welcome the second you step through the door."
• "The guys are always so welcoming and they greet every single person that walks through the door."
• "Everyone is super attentive and friendly. Customer requests are always listened to carefully and delivered at best."
• "The staff were so friendly that even after I moved to Fulham, I still come back here to my haircut."
• "These brothers and their colleagues know how to make everyone feel welcome as they walk in the door."
• "Always service with a smile from Adam."

Cons:

• "The guy totally hacked away at my hair - ignoring my instructions and leaving me with a really terrible cut."
• "No service mind. Rough haircut, no attention to detail whatsoever."
• "Maybe if staff would listen what people want, instead doing everyone the same style, the salon would be better."
• "Today was a bad experience - bad haircut and beard trim too. Given the prices charged, I will be finding an alternative barber with more attention to detail from now on."
• "I just had a haircut from a rude and obnoxious barber who could not even be bothered to listen to me."
• "He was acting like a fool and not taking the haircut seriously."
• "Very unprofessional and low skilled barber cut my hair."

Quality of Haircut

Pros:

• "I've never had a bad haircut."
• "Always the warmest welcome and spot on haircut!"
• "Every single barber always delivers an outstanding cut and experience."
• "The haircut is always what I’m looking for."
• "Exceptional cuts every time and incredibly friendly barbers."
• "I leave feeling really pleased with an excellent cut at great value."
• "The skin fade is the best I’ve ever had."

Cons:

• "However this turned out to be the worst haircut I have ever received, not only was the cut poor but the barber also pulled back my hairline a cm."
• "Be prepared to wait at least 30 plus minutes when you arrive. Often longer than that."
• "Unless you're getting a buzz cut or short blend these guys don't do a good top cut at all."
• "However, they are clearly not capable of giving a swift and good quality haircut."
• "Quite a bad fade tbh. Thought I would try this barbers because of all the excellent reviews. After getting home and having a proper look, my skin fade is way too high, angled inwards, the blend from the back is sticking out in one corner quite bad."
• "To top it all off the barbers were rude and the haircut was overpriced."
• "All they care about is being swift with the haircut in order to receive the next client."

Value for Money

Pros:

• "Offers a professional service at accessible prices for everyone."
• "Great value, £13 for a short men's haircut."
• "Their prices are very competitive, a real bargain for the quality service."
• "The best part is they haven’t changed their price in over 5 years £13 - just don’t forget to bring cash."
• "Great value for London at only £13 a cut."
• "The prices are unbeatable!"
• "For £13 you really cant go wrong."

Cons:

• "I wouldn’t come again to venus. Was scammed twice by the same barber Karim."
• "I don’t mind paying 20£ for an honest fade, but why everyone else, including my friends who go there and other customers who I saw there, were paying 16£?"
• "Each time i overpaid 4£ and I don’t know the reason."
• "I'm having to now go elsewhere to pay for this awful haircut to be fixed."
• "Don’t think I’ll come back again after my first visit!"
• "Sadly, after being a loyal customer since they opened, I won't be going back."
• "Never use again and Please do stay clear of these clowns."

Atmosphere and Professionalism

Pros:

• "Since you walk in you realise how friendly this place is."
• "The shop itself has a great look and atmosphere, especially after the recent refurbishment."
• "The atmosphere is warming and all of them are friendly."
• "The ambience is bright cheerful, and always very welcoming."
• "The shop is always full of energy which makes all the difference living a busy city life that gets tiring, it's an experience not just a barber shop."
• "The atmosphere in the shop is really cool and clean."
• "A warm, welcoming and non pretentious environment."