The Red House Reviews Summary

Food Quality

Pros:

• "The food was outstanding, well presented, extremely tasty."
• "Our meal, from starters through to desserts and coffee was absolutely delicious."
• "Had the king prawn & mushroom stroganoff with garlic bread for starter which was really tasty and pork belly for main."
• "The food was perfection (best beer battered fish I have ever had)."
• "The food was amazing, cooked to perfection."
• "This is easily one of, if not the best meal we’ve ever eaten."
• "The food was excellent, especially the thai fish curry."

Cons:

• "greasy oil from the fish when cut into it, and raggy chips."
• "The Sunday lunch was not worth the cost."
• "Food is tasty but couple of the desserts were cold."
• "The pie it's self however was well over cooked."
• "The Chicken pie was burnt making the pastry unedible, the gammon was far too salty and the pizza was tasteless."
• "One of the steaks was over cooked, and special requirements on food were not met!"
• "Food let it down wasn't up to much I expected better."

Service

Pros:

• "Great ambiance and service."
• "The two women who looked after us throughout our meal were extremely professional and had excellent customer service skills."
• "We were greeted at the table by Maisie who honestly couldn’t have gone enough for our table."
• "Service spot on and was a lovely Christmas atmosphere."
• "Our server was attentive without being obtrusive."
• "Very happy with the food, staff are friendly and attentive and went above and beyond and a lovely atmosphere."
• "The staff were great, couldn’t help enough."

Cons:

• "I always tip staff when service is good but I didn't like 10% service charge automatically being added to my bill."
• "The staff were polite but felt like they were talking from a text book which isn't great."
• "Very slow service for drinks."
• "Service was terrible. Table was 10am. We waited 45mins for drinks and order came half complete."
• "We thought water was free, it turned out to be £4.95 when we received the bill, we believe that we should have been informed of the cost."
• "Service was friendly but no acknowledgement of the delay or apology."
• "Only drawback is the presumption of a service charge (around 7 or 8%) which is included when you ask for the bill, but not pointed out to you."

Ambiance

Pros:

• "The place was really nice with great decor, the atmosphere was warm and welcoming."
• "The ambiance within is lovely, it was very busy so I’m so glad we booked."
• "Great little atmosphere, took me right back to my times buying jeans in Hollister."
• "The atmosphere is cosy and contemporary at the same time and is the sort of place I could spend many hours at."
• "Always have an absolutely super time here; the Red House is our local. I love the ambience and it is always warm and cosy."
• "After a much needed renovation I felt the atmosphere was warm and inviting."
• "Nice place with a decent atmosphere."

Cons:

• "Lighting was also a little hit and miss."
• "Small bar area, which we were close to, was overly noisy, which was distracting / not good."
• "The atmosphere was too noisy to have relaxed conversation."
• "It's as if she took us to a random spare table."
• "If you're going for traditional pub grub, this may not be for you."
• "The central heating wasn't working nor was the wood-burner so we had to eat in our coats."
• "Visited to celebrate our wedding anniversary but we were put on a table in an area that everyone had to walk past to get to the toilets or the bar, so felt like we were in a busy train station."

Value

Pros:

• "Prices medium, but honestly worth every penny."
• "The price is towards the upper end of what we would spend on a family meal but the food and service made it really feel like a special occasion."
• "The bill also was very reasonable especially for the food standards."
• "Value for money was excellent too, decent sized meals."
• "The lunch menu was excellent value."
• "It's not the cheapest bill I've ever had, but the Food was worth it."
• "Not a bad price either."

Cons:

• "In all, expensive for average food at best."
• "so expensive for what it is, would pay for a great all round evening out."
• "Drinks were pricey for what you received, cocktails were tiny."
• "Very expensive for food and over priced drink's."
• "The food was fine, if a little expensive."
• "Overall overpriced and sadly felt stodgy disappointed and won't be returning."
• "For the price of food and note service is now automatically added, from this experience I would avoid this place and spend your money elsewhere."