Hog's Head Hotel Reviews Summary

Service

Pros:

• "Excellent service from the whole team, the meals were very tasty and portions plentiful and prices fair."
• "Fast professional service very helpful and friendly staff."
• "Great service was provided by friendly staff."
• "The staff were fantastic. Very helpful, conscientious and had a sense of humour."
• "Staff were lovely and friendly and made sure everything was fine for our stay."
• "Very friendly service."
• "Staff very friendly and helpful."

Cons:

• "Arrived yesterday for a quick dinner at 7:30, it took near 10 minutes to be seated as one lady was ignoring us."
• "She started laughing and said 'I'll tell them and get back to you' she promptly proceeded to put her coat on and finish her shift without even looking back in our direction."
• "The staff was very very rude no manager was around."
• "Every time we go in we are greeted by a rather rude/smug bar tender who makes a point to serve us to turn us away!"
• "Completely let down by the rude & very unwelcoming staff."
• "We’re made to feel rushed as staff kept looking at our table ready to clean it."
• "Don't take your children here!!! Sadly we should have known from the very passive aggressive signs they have displayed around the pub shaming parenting behaviour that this place wasn't going to be great."

Food Quality

Pros:

• "Evening meal was lovely."
• "The atmosphere was also very good."
• "Great breakfast we received five minutes after ordering despite them being busy!"
• "Breakfast was freshly cooked and great service was provided by friendly staff."
• "The carvery selection very nice veg hot."
• "Food excellent and good breakfast."
• "The food was simply made and tasted lovely and well cooked."

Cons:

• "Only slight criticism would be I like my white wine colder than it was."
• "I honestly had to go Mcdonalds after i left here because i was still hungry."
• "The meal was not cheap."
• "Poor quality food."
• "The preparation was 👎 tinned peas was a dead giveaway the chicken was dry."
• "Potatoes tasted like smash."
• "Meat cold."

Accommodation

Pros:

• "Wonderfully honest and straightforward pub with rooms offering exceptional value for money."
• "Nice off the beaten track hotel and half the price of some of the 'chain' hotels."
• "The bathroom was spotless too."
• "The rooms were very comfy and clean."
• "Rooms are very comfortable, especially the bed."
• "The room was comfortable with everything we needed."
• "The room was lovely with a big bed, lights, wardrobe, TV and desk."

Cons:

• "Disappointed that I had no hot water in the morning."
• "Approaching it took me to an almost dead end before a sharp left in a dark, remote feeling part of a village."
• "The other side of the building could be noisy too if the pub was busy as there's an outside drinking/eating area and a playground with lots of screaming."
• "By far the SMALLEST plates i have ever seen in a pub or restaurant."
• "Veg was not as described on the menu."
• "The only niggle with the room is the plug socket was in such an awkward position."
• "Though the orange juice tasted slightly watered down."

Ambiance

Pros:

• "The grounds are something else! I took a wander and marvelled at their plants, strawberry hanging baskets and the koi carp pond and waterfall."
• "Landscaping outside makes for a very relaxing atmosphere."
• "The bar was very relaxing and served by very friendly staff."
• "Beautiful hotel and grounds with a carp pond, play area for the children and plenty of seating."
• "The grounds were lovely and peaceful."
• "The rooms were comfortable and clean with gorgeous views of the gardens."
• "The reception area to check in is actually a lounge. Like you're at home."

Cons:

• "When you are approached at the end of your dinner after feeding your 10 month old baby in a high chair with a dust pan and brush, the words shocked and horrified dont really cover it."
• "This place could be so nice but desperately needs attention to the beds, bedding and the staff training."
• "It just seems they are geared to serve at least as possible as it wasn't busy and probably wanted to close the pub early."
• "Never will I set foot in this cafe not restaurant again .. to all beware."
• "The TV was old but adequate."
• "The bathrooms, although a bit on the small size are panelled, includes towels and essentials."
• "Absolutely RIDICULOUS for the stupidly Expensive prices they charge."