wagamama finchley great north leisure park Reviews Summary

Service

Pros:

• "The staff were all smiling which the atmosphere positive and inviting."
• "However the manager was more than happy to hear our feedback."
• "Haven’t been to the Lakeside Wagamamas before! This is the first time I’ve been out since March to actually eat out. I’m so happy that Wagamama - great job with social distance!"
• "Highly recommended"
• "Went to this branch a few times in the last week. Today was served by a lady called Ellie I believe. Had a big smile and was helpful with our orders and requests."
• "Service and food very good. Staff were pleasant and helpful."
• "Excellent customer service. Very clean, spot on. Food was delicious 😋. Highly recommended."

Cons:

• "The staff looked depressed, no one smiles."
• "Firstly the service was absolutely horrific, my food was delayed up to 45 minutes."
• "Awful service. Waited about 30 minutes to be served and from time to time staff approached us promising a service in a couple of minutes and it wasn't even busy!"
• "Been very disappointed by the customer service, I have attempted to call for over a half an hour."
• "Seriously is it bad luck that I have been here twice and experienced bad service or this location team are just poorly managed?!"
• "Poor service, unattentive staff. Long wait to be seated as nobody greeted us for 15 minutes."
• "Customer service is ignorant and very unhelpful."

Food Quality

Pros:

• "Lovely food with option of dining on roof terrace."
• "What can I say! Was blown away with the fantastic Mackerel Dish I had for lunch."
• "I Had the duck dumplings to start - impressive, more so considering the price point. Meat was cooked perfectly, and pastry was as described."
• "Portions are generous and food is very tasty."
• "The food is great and fresh."
• "Food was very very tasty, excellent flavours and served piping hot."
• "Lovely food, I had the vegan duck donburi, the vegan chicken gyoza’s, and vegan chilli squid!"

Cons:

• "The steamed duck buns were full of bones and didn't taste of hoi sin sauce."
• "The steamed gyoza we ordered were also torn before we touched them."
• "The vegetarian rice I ordered was drenched in oil and soya sauce. No authentic flavours to speak of."
• "The vegetable gyoza had no flavour also the chili chicken ramen had no flavour, even with the 'rich broth' it was still very watery."
• "The food at this location was not enjoyable and seems like the staff may have been tired."
• "The sauce that came with it was absolutely vile. Very sweet."
• "The curry tasted like chip shop curry sauce with some cheap sweet chilli sauce dumped on top."

Value for Money

Pros:

• "Great value for money."
• "Decent portion sizes."
• "The Duck Gyoza in my opinion was better than the main & the Tropical juice drink was nice as well 👏🏼"

Cons:

• "Very overpriced, and the portion size is small compared to the price."
• "food is alright, but terribly overpriced."
• "Some the food tastes nice. But i think wagagmama is over priced and too expensive for the small portions they give, for the noodle dishes for example."
• "The tropical juice was for sure over priced when it was nothing special."
• "Consider the portion and quality of the food, I would say it is over priced."
• "food was good, but portion sizes are very small & not worth it for the money."
• "got the teriyaki chicken donburi and it looked like a kids portion."

Ambience

Pros:

• "Large, modern space with booths and large shared tables although bad acoustics - lots of noise bouncing around on the hard surfaces."
• "Nice atmosphere which wasn't too loud."
• "The atmosphere is vibrant and happy."
• "It's a good vibe. Anyone who hadn't been needs to know that you could be sharing a table/bench with others."

Cons:

• "This was a sad experience indeed. Will not be coming back."
• "Very busy and very noisy, I could not hold a conversation easily."
• "£85 pounds complete waste no real service or atmosphere unless you like chaos …."
• "Was very noisy and staff seemed overwhelmed."
• "The staff just goes round and round, without noticing dirty messy tables indoors and outdoors."