Milton Arms Reviews Summary

Food Quality

Pros:

• "The food was great and really reasonably priced."
• "The food was very good!!! The burgers are a little smaller than we were expecting but very good."
• "Every dish she serves is a masterpiece."
• "The food was very good quality as well."
• "The food was well cooked and presented as expected."
• "The food is lovely."
• "The food was delicious."

Cons:

• "Today the lasagna was more water than anything and hardly any meat."
• "One of my Daughters chicken burgers supposed to come smothered in BBQ sauce - completely missing."
• "Ordered steak sizzler and full monty mixed grill, everything had to go back chicken was slimey and sausage not cooked."
• "However my Yorkshire pudding was so solid, it was like chewing on an old boot."
• "The chicken was soggy and tasteless. The sausages were like paste."
• "It was literally low quality naan with fries and very little bit of 'tikka curry'."
• "The beef was grey and leathery, roasties mushed, mash was instant I suspect."

Service

Pros:

• "Staff always friendly and polite."
• "Service is always exceptional usually when I arrive Alex is on shift and he always ensures from the moment I enter the premises till I leave that I feel welcome and happy."
• "We were served quickly and the staff were very happy to help."
• "Courtney and Tina provided an Exceptional standard of service tonight they were both attentive and polite whilst pouring my pints and continued to make sure I was okay and had everything I needed during my entire stay."
• "The lovely waitress Tina, smiles, fast, attentive during their busy lunch period."
• "Staff absolutely brilliant friendly polite efficient and check up that you're happy mid meal."
• "The staff are friendly and accommodating."

Cons:

• "However, the staff were appalling. Barstaff didn't acknowledge me when I stood waiting at the bar."
• "We have just had dinner and we have been served by the worst waiter since we have been here."
• "Service was very slow and I definitely could tell they were understaffed."
• "The worst customer service I have ever received in my life."
• "Served by inexperienced young staff who didn't know about standards."
• "The first person behind the bar we spoke to was very rude."
• "A member of staff that wasn’t experience to talk to customers, and said if your boy can’t sit still we will ask you to leave."

Atmosphere

Pros:

• "The atmosphere was really nice too."
• "The dining area is spacious and so is the outside seating area."
• "The place has a great atmosphere."
• "The atmosphere was amazing."
• "The staff were friendly and the atmosphere was amazing."
• "The atmosphere is what really made it here, and would definitely go again."
• "Nice relaxed atmosphere."