The Mayquay Reviews Summary

Service

Pros:

• "The service was quick and friendly."
• "Staff were all great very friendly and helpful."
• "Staff lovely and friendly."
• "Danny was absolutely brilliant. Social distance was very good food was amazing staff made sure we had a table after travelling from Manchester we would highly recommend this pub for food and hospitality."
• "Situated by Rhyl harbour this family friendly pub is great for a pint or a nice pub meal it has loads of t.vs so you can watch the rugby or the footy and the friendly staff are very pleasant."
• "Staff were extremely friendly."
• "The staff was so friendly and couldn't do enough for us."

Cons:

• "The young girl that came to collect the plates asked if we 'enjoyed our meal?' we stated no and she said 'okay' then she collected the plates and walked off."
• "The lady preparing drinks and taking payments would not give her name and had the highest of high and mighty attitudes."
• "There was a young blonde girl that was working who was rude and impolite."
• "Only compliant was no light switch in ladies toilets and it was quite dark in there."
• "AVOID....they took our order and we waited for nearly an hour."
• "Waited over 30mins for 1 pudding had to keep asking staff for it."
• "Just had the rudest woman on the phone."

Food Quality

Pros:

• "Food taste great and was like properly home cooked food."
• "The food is amazing."
• "Food is well priced either side of £10."
• "The beef burgers are awesome."
• "Food is gorgeous, great pint and amazing staff Josh and Dan always friendly, Sarah is great laugh highly recommend calling in and to top it off dog friendly for when you need an excuse to get out 'walk the dog'."
• "Food was fantastic and service absolutely brilliant."
• "All the food was great, came hot."

Cons:

• "The meat isn't proper meat, and the rest of the plate is all microwaved."
• "Food was ok my steak was a bit grizzly but meal wasn't horrible."
• "I ordered the onion rings they tasted boiled and slid out of the batter."
• "Today was disgusting had to pay for extras....potato's, stuffing etc which states that it's included."
• "The batter was soggy almost like it had been microwaved."
• "Been in Before But This Time was Not as Nice my daughter had the mix grill gammon was really salty the steak was small & ordered it Rare to medium it came well done & dry."
• "The chief man handling food in the kitchen with no gloves on was enough for me! 'Contamination'."

Ambiance & Facilities

Pros:

• "Lots of outdoor segregate seating so Covid safe."
• "Good sized portions and came out quick would recommend to anyone."
• "Lots of room also most prevalent to me wheelchair accessible and a disabled WC."
• "Dog friendly too. Bonus ❤️"
• "Great atmosphere and food is very reasonably priced."
• "Lovely outdoor pods too."
• "Really nice outside area."

Cons:

• "They turned the heating off around 9.15pm and it was freezing !!!!!"
• "Could do with the toilets been revamped."
• "The only thing that let it down for me was the price of drinks."
• "It was slightly more expensive for drinks and food to another we go close by."
• "Pub needs a revamp toilets awful, broken toilet seat and hand dryer."
• "The constant banging of the toilet door drive me mad."
• "Hand sanitizer should be placed outside toilets as no option but to touch door handle after washing hands."

Value

Pros:

• "I would definitely recommend this deal as it was great value."
• "The food is very reasonable and well presented."
• "Loved this place have indoor and outdoor seating and was happy to accommodate for us our baby and our puppy deauchaund, our food was lovely prices are reasonable."
• "Food is gorgeous, great pint and amazing staff Josh and Dan always friendly, Sarah is great laugh highly recommend calling in."
• "Generous in portions, like being in the USA, delicious, top quality without the sting in your wallet."
• "Very good price too."
• "Prices were reasonable too."

Cons:

• "Never again. So disappointing on mothers day."
• "Food wasn't great, for what we had it was very expensive."
• "£10 for that was way over the top and poor value."
• "The only thing that let it down were the little plastic packets of sauce, give me bottles any day by the time you have opened the packet and you need more than a couple, your food is going cold."
• "The roast dinner was absolutely disgusting."
• "The fish and chips made my partner poorly the next day."
• "Very disappointed drove over 200 Mile and decided to stop here for something to eat we walked in and I sat down at a table my husband went to the bar to order drinks and food and was abruptly asked if we had booked."

Customer Service

Pros:

• "The staff were super attentive."
• "The staff were very helpful and checked with the chef for what I could have."
• "Friendly welcoming staff who went well out of their way to help."
• "The staff were very helpful and friendly."
• "The staff were amazing, welcoming and accommodating."
• "Staff were amazing nothing was too much trouble."
• "The staff are really friendly and polite they go out there way to make sure everyone is made welcome."

Cons:

• "Food wasn't great, for what we had it was very expensive."
• "Worst steak iv ever had! It was disgusting."
• "Chicken was under cooked and like rubber."
• "If you want frozen microwave food go here frozen meat and frozen peas sweet corn and tinned carrots."
• "Meat. Frozen. Potatoes. Frozen."
• "Meat was cheap and vile, pre packed and frozen."
• "The food was very bland and stodgy (pasta) and I had gammon which was very fatty and very very greecy."