Address: 14 Chesterton Rd, Cambridge, CB4 3AX, United Kingdom
Phone: +441223460905
Rating: 4.0
based on 139 reviews.
Staff Friendliness and Service
Pros:
"Had a lovely reception by the staff."
"Staff was very kind and helpful."
"Staff (Emma and Co) were very friendly and tentative from the moment we arrived."
"First night we popped in for a drink we were greeted by a lovely chap called Jack."
"I was served by Hannah. I was a relatively difficult customer and from the moment I walked in she was kind and welcoming."
"Service was great and had a nice pint with a good place to sit."
"Jack served us this week and he was exceptionally helpful and polite. Food was great and was a great atmosphere."
"The staff were very welcoming and helpful. A good choice of drinks and food."
Cons:
"Low energy, lack of any effort or presentation."
"We waited 1 hour for our food. When we got up to ask for our money back, we noticed that the ticket hadn't been touched."
"Avoid the chicken, it made me ill. They seem to like replying to any negative reviews by questioning if it's the wrong place."
"Staff’s attitude is horrible, with the manager leading the trend - doing their best to provide a poor customer experience."
"Even though the actual place is quite nice, The food served was abysmal."
"Very very slow service at the bar. Not enough staff."
"Poor service behind the bar and food/drink quality was bad."
"Staff are very good at making you feel guilty for ordering anything."
Food Quality and Variety
Pros:
"Food was not great visually (Mushroom Wellington) taste was reasonable good though."
"This steak and ale pie really did me proud."
"Portions were generous, food was good and price was very reasonable for 2 or 3 courses."
"Food was outstanding and Jack was so attentive making sure we had everything we needed."
"Very nice service! Really kind. The Food is awesome and well-cooked."
"Ate here 2 nights in a row, couldn’t fault the meals, both nights they were delicious!"
"The kids menu is extensive, including a wide variety of vegetarian and vegan dishes."
"The food (steak & ale pie and the lamb shank) was decent, as expected in a Greene King."
Cons:
"Low energy, lack of any effort or presentation. Definitely not standard."
"God I wish I could give 0s to all of these. We waited 1 hour for our food."
"Avoid the chicken, it made me ill."
"The food that came was quite poor and incredibly salty with the vegetables tasting and looking like they were old and reheated."
"The pastry of the steak and ale pie was a bit thick, in particular the top and edge."
"Slow to bring food out, waited well over an hour, not particularly great when it arrived as pretty basic pub grub."
"This is an okay pub for a quick drink but the food the last three times we've attended has been bad."
"The food was lacklustre to say the least and I felt wholeheartedly ripped off."
Atmosphere and Location
Pros:
"Atmosphere was nice."
"Great service, great food and very reasonable. We were a group of four."
"Service was great and had a nice pint with a good place to sit."
"The Boat House - A great Saturday afternoon spent here in the sun with my besties up from London."
"As well as it being a good local pub for a casual drink, we booked it out for the company Christmas."
"Stylish pub on the river cam with a wide selection of drinks and decent prices for the area."
"First time going into this place the staff was welcoming and seem genuine such a lovely place to enjoy a couple drinks."
"A great choice to eat out with children. The service is very friendly and 'young guests' are highly welcome."
Cons:
"Service was great and had a nice pint with a good place to sit - however the weird music that plays outside in the garden is totally unnecessary."
"Outside seating areas could use a makeover to make it lovely."
"Toilets were disgusting. Only 1 wasn't blocked and usable. Men's were worse."
"Service is really bad. Cutlery was served after food."
"Several menu items were out of stock which was a little disappointing considering it was quiet and it was a warm day so got quite muggy inside."
"We had a booking for food and 20mins AFTER they seated us, they told us that they 'had run out of everything and the kitchen would reopen after 2,5 hours'."
"The pub has recently been renovated and was very attractive and well presented."
"Used to be a really nice riverside pub 10+ years ago. Very disappointed with my recent visit."