The Bridge Reviews Summary

Service and Staff

Pros:

• "We were made very welcome by the very good staff."
• "Really impressed with the service, atmosphere and food."
• "The staff were very friendly and the drinks pleasant."
• "The staff were attentive but not intrusive."
• "Service was very friendly and good but it was clearly a bit of a struggle to get all the dishes out at the same time for all 13 of us."
• "We were greeted with a beaming smile and a 'Merry Christmas' on arrival."
• "Great service from Romina Thank you. compliments to the Chef...!!!"
• "The staff are very good. The restaurant environment is fine."

Cons:

• "Some examples...really bad considering she showed the exact drink she wanted to the server."
• "The waiter was trying to pressure him into having an ale."
• "Service, the foods normally really nice...these are just some examples there are many more."
• "Slowly going downhill. Each time we come here, the food gets worse."
• "It is such a shame to have to give a 1 star review for such good food. However 1 star is fair, for the inattentive service from the staff."
• "There were times we struggled to get attention from wait staff, in the corner at the back."
• "Table service just lacking a little character to be memorable."
• "We ordered two meals - only one (mine) appeared, my friend just got the ketchup she had requested!"

Food Quality

Pros:

• "The meals were very good and thoroughly enjoyed."
• "My beef cheek was amazing."
• "Delicious food! I came here with my mum for early dinner/late lunch."
• "I really enjoyed my mushroom pie! It's great to find somewhere that does plenty of yummy vegan options."
• "Had the soufflé, beef cheeks and cheesecake. It was all delicious and the beef cheeks were perfectly cooked."
• "Just had a fantastic meal on the way back to Ely."
• "We had Christmas Day lunch at the Bridge and we couldn’t have had a better time."
• "Fantastic. Great food and plenty of it with 'Northern' portions of Gravy."

Cons:

• "Can't talk much about food as the last time we ate there was last year and we left with the idea of not doing it again."
• "Has gone down hill over the last couple of years had problems every time we have visited."
• "Slowly going downhill. Each time we come here, the food gets worse. Definitely feels like the kitchen is working with cheaper ingredients."
• "It's just a shame a 4/5 star review crashes to a one star because of the food."
• "Very disappointing this time! We've been to The Bridge many times...very disappointed this time with both the food and service."
• "Wet night so restaurant was quiet. Food good but pricey."
• "Lovley place riverside location real fire and wooden beams. It's just a shame a 4/5 star review crashes to a one star because of the food."
• "Shocking lack of quality in the food - cheap rusks instead of toast; dried out unchewable chicken pieces fried and reheated."

Ambiance and Location

Pros:

• "Great atmosphere in the garden with nice views of the river."
• "The walk from Bottisham Lock is very pleasant with views over the river and fields."
• "It's right next to the river cam so when the weathers nice you can sit outside, really adds to the nice ambience."
• "They also have a lovely garden area right on the river which was really nice even at this time of the year."
• "Lovely pub restaurant In Waterbeach."
• "A Greene King Pub situated on the river cam with gorgeous calming views of the river."
• "Lovely pub on the river. Plenty of parking."
• "Fantastic place for a meal. Had the mixed grill which was cooked to perfection."

Cons:

• "Been before when it was very busy on warm summer night so quite a change."
• "The first visit in a number of years and it was grim."
• "It's been made card only, I guess to save the staff from trying to give the correct change."
• "You now have to get seated or you can only eat off a nibbles menu."
• "You are not allowed to sit on the patio if you’re not having food. You’re not allowed to smoke on the patio."