Nando's Crawley Reviews Summary

Food Quality

Pros:

• "The food was delicious too, love the limited time garlic BBQ flavour."
• "We really enjoyed our food, the chicken was grilled to perfection, crispy skin on the outside and juicy succulent meat underneath, yummmee!"
• "Delicious succulent chicken, grilled and roasted to perfection."
• "The food was delivered quick and was delicious."
• "Food was to high standard as expected."
• "BEST BURGER EVER (Sunset Burger Extra Hot with Halloumi Cheese) and the workers are very nice."
• "The chicken was well cooked and the service was done well."

Cons:

• "This place is normally really good however on this visit I was disappointed. The food was well over cooked."
• "Very far from being the GENUINE PIRI PIRI CHICKEN."
• "The peri chips had so little peri salt they were tasteless."
• "Chicken was so dry and about half the size than usual."
• "We both got butterfly chicken and it was super dry."
• "The hummus bread was dry or reheated. The chicken had a strong vinegar taste, the rice was cold."
• "Food was bland and chicken wasn't cooked great was rubbery."

Service

Pros:

• "You could order and pay from your phone straight away which is amazing and saves loads of waiting."
• "Even despite the fact they were fully crowded my food came in ten minutes, cooked to perfection."
• "Very warm atmosphere with the staff being very friendly and helpful."
• "Staff are very friendly, asked for some more mayo and we received a whole plate full of little tubs."
• "The team were very helpful and friendly as always."
• "Fantastic customer service, friendly fast and efficient team."
• "Great Service from the lovely Nandos team at the Crawley restaurant."

Cons:

• "The manger looking Red shirted person, Just knows how to say sorry Without even listening."
• "Got no apologies nothing staff are so rude."
• "Food like always good but service ?? I asked for a glass of tap water, guy said he's gonna bring it. When I asked again after a while he said I can always ask someone else."
• "We got refillable drinks and no-one came to refill them for us."
• "Usually Good food. Service is often lacking. Orders often seem to be forgotten about."
• "Waitress started taking my plate whilst my misses was still eating, so rude!"
• "I never seen so many staff with such rough and Poor service."

Atmosphere

Pros:

• "One of the best place to dine & the way the team manage the social distance."
• "Very warm atmosphere with the staff being very friendly and helpful."
• "Great atmosphere would definitely recommend it will be back."
• "this nandos has a nice vibe to it."
• "The setting, ambience and staff were great!"
• "Food was delicious and ambience was amazing for a Friday afternoon."
• "The atmosphere is great, the staff look like and act like they enjoy working there and helping out."

Cons:

• "Marked down on atmosphere as it was just so busy in there."
• "We were all crammed in very tightly where squeezing between our table and the neighbours was literally that."
• "Quite big and bustling one. Bit characterless inside compared to say Guilford or other ones not in brand new retail units."
• "Does get very busy here during peak hours though, so be prepared to wait up to 30 minutes on weekends."
• "Bloody noisey ... Had to hold conversation via text."
• "The Restaurant looked tired and shabby."
• "Very busy place, with staff who are so kind, patient and approachable."

Value

Pros:

• "What you would like to expect from a Nandos; good food at a cheap prices."
• "Fast service, despite always being absolutely packed. The food is good, and I like the free refills on soft drinks."
• "Great food, with great prices."
• "Nandos is good value food and this branch is no exception."
• "Everyone LOVES Nandos and I would say they have good reason, the chicken is quite tasty."
• "Food is good, simple and tasty which is why Nando's is always packed."
• "They get orders right! And never had any issues with food!"

Cons:

• "Nando's is a big fat rip off don't go there and the food is not as great as everyone makes out!"
• "Seems a little expensive for moderately cooked chicken and modest portion sizes."
• "Beers is way too expensive, and not that special, but you do get unlimited mixers, just bring your own hip flask!"
• "10 quid for 10 chicken wings really!!!"
• "Purchased a chicken burger for £8.70 Turned up without any side just a single burger, not happy with the price."
• "Waited 40 minutes for a half chicken and when arrived it was warm."
• "Worst experience ever wanted to get a take out got home they forgot three things off my order."