Harvester Mallard Hemel Hempstead Reviews Summary

Category: Family restaurant

Address: 507 London Rd, Boxmoor, Hemel Hempstead HP3 9BQ, United Kingdom

Phone: +441442260515

Rating: 4.1
based on 287 reviews.

Service

Pros:

  • "Incredibly help staff so considerate had my 85year old mother in law with us and she struggle to walk and no fuss no asking just sorted table near entrance it was so appreciated."
  • "The staff is really pleasant. This was the only place I've ever had the waitress saying goodbye as her shift ended."
  • "Our waitress Kelly was an absolute delight, very friendly and welcoming she is an absolute asset to Harvester."
  • "Thank you Mallard for employing such lovely polite staff... Lucy, Karen & Georgia are a real credit to your team."
  • "Our waitress Emma was very attentive and friendly."
  • "Service was exceptional. Our waitress was patient when our children wanted to order for themselves."
  • "The service was great- our server was Luke, he was able pre-empt our needs and was very polite. He’s a credit to the place."

Cons:

  • "Waitress service was terrible. Slow unresponsive snd could not be bothered."
  • "Very bad service, ... i ordered simple breakfast and waited for 25min."
  • "Terrible service. Spent 10 minutes at the counter waiting to be seated as no staff on the floor."
  • "Worst service and rudest manager ive ever met."
  • "After 20 minutes of being ignored I had to stand up in order for staff to come over and take our payment."
  • "Service took a really long time, the food has really gone downhill, cold soggy chips, salad shriveled up etc the meals were pretty tasteless."
  • "The waitress (can't remember her name) started off quite rude and grumpy."

Food Quality

Pros:

  • "Food came straight after we had eaten our salad and was very nice."
  • "Food was cooked tonight to absolute perfection."
  • "The new items on the salad bar are great and I can’t fault the food and service and value for money."
  • "Food was excellent."
  • "The rib eye steak was lovely melted on the fork and tasted beautiful. Cooked to perfection."
  • "Food was absolutely amazing especially the ribs, literally melted in your mouth."
  • "Food arrived quickly. Was served hot nicely presented. Tasted good."

Cons:

  • "The vegetarian options which I've tried all of them are awful so much so I couldn't eat them."
  • "All of the sauces tasted watered down and not very nice."
  • "Toast was cold food arrived on an ice cold plate it felt like eating leftovers from the fridge."
  • "The calamari as a starter it was pretty greasy and plain."
  • "The food is poor standard and yesterday's meal was completely tasteless."
  • "The food I ordered was hot temperature wise but bland and quite frankly very expensive for what I actually received."
  • "My son took two bites of his burger and said it as horrible, my burger didn't taste great, then to top it off a fly landed on it."

Ambiance and Cleanliness

Pros:

  • "Very nice place. Has an outside terrace."
  • "The atmosphere is very family friendly."
  • "Pleasant surroundings and parking right outside."
  • "Very clean and lots of care taken to keep customers safe."
  • "The atmosphere was cozy and relaxed."
  • "Fantastic atmosphere and friendly staff."
  • "It was pretty enjoy inside."

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