Harvester Roaring Meg Stevenage Reviews Summary

Customer Service

Pros:

• "We enjoyed our food and we were extremely blown away by the excellent customer service."
• "Adam, our server is reason enough to come to Harvester in Stevenage. He is polite, friendly and so engaging."
• "Rhian who served our table and kept the little ones very entertained."
• "Our waitress was an absolute gem."
• "Great service from John the barman, always a pleasure and he’s always friendly!"
• "Our server for the evening was Adam who was attentive and had such an upbeat and energetic personality, it was contagious."
• "Special mention to Mitchell, who in my opinion was the best waiter I’ve ever had, anywhere."

Cons:

• "Waited at bar for a drink for like 8mins and gave up!"
• "The restaurant doesn't have enough staff for the amount of covers, so service is pretty slow."
• "Waiter never once asked if the food was OK."
• "We actually thought maybe they were closing when we went as the staff just didn't approach us and keep walking by and not make eye contact with us."
• "By the looks of things, the manager has no control over their restaurant and a restaurant chain as big as yours should be run more professionally."
• "The manager came over a bit high rated and moody."
• "Service was a bit slow needs improvement."

Food Quality

Pros:

• "Nice food, pleasant experience and relaxed atmosphere."
• "The quality of food was amazing and we didn’t have to wait too long for it to be brought out to us either!"
• "For a cheap meal, the lunch deal was very nice and filling."
• "Amazing, the food is soo friggin good and you get a complimentary salad from a salad bar!"
• "The food is always cooked to perfection."
• "The food was good. It was a great evening."
• "The food we ordered was fresh and delicious."

Cons:

• "Came in yesterday for lunch and both me and my sister went for the chicken burger on the lunch menu. When it came out looked okay, nothing too special. However, took a bite and the chicken was horrific, slimy and grisly."
• "The food was a big disappointment. We normally come every couple months. Always been my fav place to eat however. After Thursday we will not be returning."
• "The food though was poor overcooked steak, melted icecreams with funny tasting brownies and cheesecake, food looked as though it had been thrown on the huge square plates."
• "Food wasn't great corn on cob cold. Burgers had one thin slapped in bit tomatoe, chips cold."
• "The chicken breast had a very rubbery consistency, almost to the point of it feeling undercooked."
• "The eggs on my mixed grill were really overcooked by about 20 minutes; solid and rubbery."
• "Food was below quality for the price paid."

Ambiance and Cleanliness

Pros:

• "Very Clean and tidy."
• "This place feels like 90s with its decor, but it gives positive feelings."
• "Thanks for being excellent once again environment still amazing, so is the atmosphere and loved the food as always."
• "Top marks to the staff because this place was immaculate."
• "Vibes in here are chill I like the dim lights in here and everyone has a smile on there face."
• "The atmosphere was good though."
• "Really loved the food, and was a really nice environment."

Cons:

• "The place was cold, we waited 10 minutes to get a drink."
• "The restaurant really looks very sad and in need of refurbishment."
• "What lets it down is that the building needs a facelift. It needs a coat of paint on the outside and the inside, while clean, needs to be updated."
• "The floor was disgustingly filthy especially at the banquet one away from us, it looked like a food fight."
• "However, the place looks and feels dirty, there was food all over the floor and the carpet is black with filth."
• "The decor was tired, dark and in need of updating."
• "No music in the restaurant 😕 👎"