Harvester Meadowhall - Sheffield Reviews Summary

Service

Pros:

• "Rachel was our waitress today and she's genuinely amazing!"
• "The staff were really friendly and the service was quick."
• "Service was very good and the staff were friendly and chatty."
• "Great service every time! All staff are friendly and very helpful!"
• "Our waitress 'sophie' was absolutely fantastic and probably the best waitress I've ever experienced in any harvester restaurant."
• "The staff were lovely, friendly and attentive."
• "Service excellent ... staff amazing and really looked after you."

Cons:

• "I spoke with the manager who was no help either, and very abrupt."
• "Very rude and abrupt waitress today."
• "Staff were unhelpful and service was poor at a relatively quiet time."
• "Service was slow. Had to go find someone to serve us."
• "Disgusting customer service. Waitress left us waiting for ages."
• "Poor service and management."
• "The waitress never came back to ask if we would like another coffee, or juice."

Food Quality

Pros:

• "We always have a lovely meal at Harvester, the options are generous and the food delicious."
• "Food was hot, unlimited coffee, tea and juice was kept flowing, pancakes tasted lovely!"
• "The food was spot on, the atmosphere, again, whilst busy was very relaxed."
• "The food was as usual very tasty."
• "The food was great quality and amazing with fast service."
• "Food was amazing, would recommend trying the BBQ jerk ribs."
• "The food from the menu was very tasty; my steak was perfectly rare."

Cons:

• "Been for Breakfast ordered and asked for unlimited tea and coffee. We waited over 30 minutes for our food and when it came was really dissatisfied."
• "The chicken skewers we ordered were horrible. The driest flavourless chicken we have ever had plus a few burned peppers."
• "Then cooked breakfast arrived hash browns raw and hard in the middle, sausage raw and not cooked."
• "Asked for steak well done and it was rare."
• "The salad at the salad bar looked like it had been out for a few hours."
• "Many people have been to drinks machine and not been wiped once."
• "The southern fried chicken pieces were quite soggy and lacked a bit of flavour."

Atmosphere

Pros:

• "The breakfast itself is lovely."
• "No wait to be seated, nice atmosphere, excellent choice of meals and drinks, comfortable seats with plenty of choice."
• "The atmosphere is also great."
• "Lovely food, relaxed atmosphere and great service."
• "Delicious food with amazing ambience. Ribs were tasty and chicken cooked just right."
• "Nice place atmosphere very friendly staff."
• "Amazing breakfast. Relaxed atmosphere."

Cons:

• "No atmosphere what so ever."
• "Atmosphere on a busy Saturday lunchtime was a little lost amongst the number of people, but we weren't there for that, we wanted the salad bar!"
• "The place was freezing, literally shivering the entire time we were in here."
• "The environment is very dark, often not too nice to be in but this has nothing to do with the staff and food."
• "Tables a little jammed in to be comfortable. Totally get why, it just wasn't relaxing."
• "The thing that I found disappointing was the kitchen, it's an open kitchen front, no issue there! Problem was the chef's, swearing loudly in conversation."
• "A few pieces of cutlery were really dirty. Table a bit sticky."

Value

Pros:

• "Good value though."
• "The food is fantastic and great value."
• "Great food and reasonably priced."
• "Food a decent price."
• "Possibly the best value for money in meadowhall."
• "Great food at a great price."
• "Good value for money & very attentive staff."

Cons:

• "£55 bill plus £25 voucher cudnt use made it rather expensive meal."
• "The glass of coke we had cost £3.95."
• "We ended up paying £29.95 for a 4oz steak with 10 very small chips, 5 small chicken wings, a few measely prawns and 2 drinks."
• "Limited choice of both food and drink and expensive for what it was."
• "The food was over priced."
• "It is a little pricey, so make sure you go with plenty of cash."
• "Food ok but nothing special for the price you pay."

Staff Attitude

Pros:

• "The staff were very nice but that’s about it. The chicken skewers we ordered were horrible."
• "The staff were very welcoming and our server in particular, Georgie, was friendly, efficient a pleasure to deal with."
• "Staff very good especially young man who served us."
• "Food perfect as always and fantastic customer service from Christianna she was very friendly and nothing was too much trouble."
• "Service was outstanding, particularly from Kaz, who made it clear that nothing was too much trouble."
• "The staff were friendly getting us to the table as I was with a family member in a wheel chair."
• "We were served by Rachel at the Harvester in Meadowhall. She was absolutely amazing."

Cons:

• "The waitress was about as much use as a chocolate fireguard and kept calling me lovey, which by the way, elderly people find very condescending."
• "The waitress dealing with us was Marie who was always smiling and happy to refill our drinks."
• "Not happy with staff attitude."
• "The staff handled our mugs with hands around from where you drink rather than the handle of the cups."
• "The girl then swung the door and said we have no salad do you still want w table, which we said yes thats fine. She then served us for the remainder of the time here, but I got the impression she REALLY did not want to be there, very rude and not interested."
• "Spent nearly £50 today and the management and waiting staff need lessons in customer service and the customer experience."
• "Manager didn’t care!"