White Horse Reviews Summary

Service

Pros:

• "The staff just as efficient and attentive as the first time."
• "We always get lovely friendly service by all of the White Horse team"
• "Very good service, attentive but not rushed."
• "All the staff were helpful and pleasant to talk to."
• "The staff were courteous, friendly and very efficient."
• "Staff where amazing very welcoming and couldn't do enough for you."
• "The staff were very helpful and attentive, as well as being very welcoming."

Cons:

• "Unfortunately service is not on point."
• "3 staff were sent over and were aggressive and rude"
• "got our starters at 840pm and had 30 min wait after for our main course"
• "At times service felt a bit slow."
• "Orders incorrectly taken and the dessert course totally forgotten"
• "A round of drinks never arrived but still appeared on the bill"
• "Then the service began to peter out. I reported that there was no soap in the gents, but no-one seemed in a great hurry to remedy it."

Food Quality

Pros:

• "The food was hit or miss, but mainly delicious."
• "The food was of high quality and delicious."
• "The food was incredible, the best pie I've eaten for sure!!"
• "absolutely first class food"
• "Was a great meal 1 of the best steaks I’ve had in a while"
• "The meal was superb and the presentation excellent."
• "Absolutely loved the Sunday roast here, had the Turkey and it was honestly one of the best Sunday lunches I had."

Cons:

• "It was quite cold inside and the food was hit or miss."
• "Both starter and main course was cold/warm."
• "The beef was chewy with lots of grissle."
• "The carrots that came with the roast were rock hard and had trouble cutting them."
• "Chicken too smothered"
• "Portions far to small"
• "However, we were disappointed with our meals. Portions were very small pretty tasteless."

Ambiance

Pros:

• "Really nice atmosphere"
• "lovely country pub"
• "The pub has a great feel to it."
• "The bar has a cosy feel with proper roaring open fire and the tables are well set out."
• "Lovely old traditional pub with interiors to match"
• "The ambiance is really classy and provides a warm, comfortable and welcoming feeling."
• "Really lovely atmosphere."

Cons:

• "not as family friendly as it could be"
• "It was quite cold inside."
• "Food was lovely it’s just a shame we were jammed in like sardines!!"
• "Not the cosiest of locations."
• "The Yorkshire puddings were the best I have ever had."
• "More an eatery than a place to grab a pint with the regulars."
• "could do something with the outside garden make better use of space provided maybe something for the children and better layout for tables also could do something for more shade"

Value

Pros:

• "Very reasonably priced menu."
• "Good value for money."
• "Good value for the standard of food."
• "Everything was delicious. Good value for the standard of food."
• "Fantastic food, really well priced."
• "Lovely meal. Not cheap but reasonable for a quality, well-presented meal."
• "Overall, great value for money."

Cons:

• "You get what you pay for and the food was top notch, but we can eat just as nice for cheaper elsewhere hence I've not given this place the highest rating."
• "the bill was larger than it should have been"
• "Very good had glutenfree lambs shank on Sunday 26th September but goodness me they are jolly expensive on the drinks."
• "Not cheap, but where is nowadays."
• "The only reason that I've given 4 rather than 5 stars is that the drinks and food ordering could have been slightly quicker."
• "I wanted Ham Egg and chips but they had no Ham so choose Sausage and Mash WELL I got 2 over cooked sausages and enough mash to fill an egg cup absolute rubbish meal"
• "Would of given 5 stars if the steak we ordered was a bigger size and more leeks with the sausage and mash dish."