Alford Arms Reviews Summary

Category: Gastropub Hemel Hempstead

Address: Frithsden, Hemel Hempstead, HP1 3DD, United Kingdom

Phone: +441442864480

Rating: 4.6
based on 161 reviews.

Food Quality

Pros:

  • "Great food, lovely pub, attentive staff."
  • "Food was great."
  • "The food is fulsome and a few lighter options on the menu would push the food mark to 5 stats."
  • "Great range of food, not too expensive, large portions."
  • "The steak is a must if you are into that kind of thing."
  • "The food was delicious."
  • "Both food and service were amazing!"

Cons:

  • "We decided to eat elsewhere because the rest of the menu was very limited and we only wanted the roast we had promised our travelling guests."
  • "One sharing starter/snack they need to remove, the salamis which were presented in a packet... very strange."
  • "Poor presentation and lacklustre food."
  • "The food itself is ok but not attractive, the plate looks like pub grub."
  • "The pork was not very good, the chicken a bit better but not good at all."
  • "Some of the food was inedible, including a pork belly starter, which more closely resembled a pork scratching."
  • "Dry, rubbery, tasteless."

Service

Pros:

  • "Service was good."
  • "The ambiance, friendliness and quality of the food haven't changed and that's a very good thing."
  • "Staff were friendly and efficient."
  • "Very attentive and friendly waitress."
  • "10/10 friendly service with a smile, nothing was ever too much for the staff."
  • "Service was also top quality!"
  • "Excellent service, from start to finish the waitresses were very accommodating."

Cons:

  • "Waited 40 minutes for our dessert."
  • "Actually it was my wife who ate here. Very unimpressed."
  • "staff polite but some not very skilled in service if someone is eating you don't lean over to pick up an empty glass without asking rude."
  • "The service was slow and inattentive."
  • "Only let down was the service - seemed understaffed and the waiters weren’t very attentive."
  • "However, the staff had a poor knowledge of the items on the menu."
  • "Service was slow and clunky, food choices limited for veggie options."

Atmosphere & Location

Pros:

  • "Lovely little pub, cute interior, feels like you're deep in the country side, not 5 mins away from hh town centre."
  • "The pub is filled with locals from the surrounding villages, which gives it a cozy and welcoming vibe."
  • "What a lovely little cosy pub. True countryside feel with a beautiful quiet setting too."
  • "The place is lovely, the staff are great and the food here is absolute class."
  • "Lovely relaxed atmosphere in the middle of beautiful countryside."
  • "Classic country pub decor."
  • "Nice traditional pub in the Chilterns."

Cons:

  • "Parking is limited so when busy it can be difficult."
  • "Parking was a pain on the weekend."
  • "Parking is always a tricky thing here but we managed to squeeze in our small C2."
  • "Parking is an issue."
  • "Difficult parking on a very congested road."
  • "The place was not too bad but have a lot of flies, we didn't eat conformable."
  • "There were a lot of flies in the dining area."

Value

Pros:

  • "The prices are reasonable and the atmosphere is lovely."
  • "All at a reasonably price to - jolly good show Alford Arms :)"
  • "Food was amazing and reasonably priced."
  • "Very reasonable."
  • "Prices are very reasonable."
  • "With a few drinks each the bill came to £100 which wasn’t too bad!"
  • "Nice but overpriced food.very overpriced."

Cons:

  • "The food was very expensive and the portions were small."
  • "Great Venue but overpriced and Not the Best Gourmet Experience in the Area."
  • "The food was expensive for the quality and quantity."
  • "The price (attached pic was £21!! It's gnocchi with a few mushrooms and small portion of meat). Average £20+ for a main."
  • "Terribly disappointing for a mediocre expensive dinner."
  • "food is very good but high in cost for the amount."
  • "wine and beers are at top end on cost."

Accessibility

Pros:

  • "Close to a most beautiful bluebell wood which is glorious in spring."
  • "Inside it is all on one level and I was able to get through without having to ask others to move."
  • "They haven't got any but when I called, they said they'd reserve the nearest spot in the car park for me."

Cons:

  • "There is no accessible toilet unfortunately."
  • "On that basis they may not have a disabled toilet or easy access toilet so phone ahead!"
  • "Travelled 40 minutes only to be turned away…"

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