The Pack Horse Hayfield Reviews Summary

Food Quality

Pros:

• "The quality of the curry was very good."
• "Good pub grub done well."
• "The food is exceptional, served in a fantastic surrounding."
• "The food is fantastic."
• "Food was delicious but on the small side, especially when you consider the price."
• "Really impressive food - a big cut above standard pub fare."
• "The meat was cooked beautifully and every element on the plate was cooked to perfection."

Cons:

• "The side pickled vegetable so tiny portion I did not feel I have eaten."
• "I wouldn't advise getting the Mac and cheese side either.... for £4 we thought we could share between two, unfortunately it was only two spoons of Mac and cheese - felt like daylight robbery!"
• "The mains were badly executed - undercooked items and lukewarm food."
• "The salted caramel one was awful and badly presented."
• "Desserts: Unimpressive."
• "The portion sizes are small and the chef clearly likes coriander."
• "Lamb chop wasn't seasoned and the gravy they sent with it was flavoured water."

Service

Pros:

• "Staff were v friendly."
• "The staff were polite and friendly."
• "Staff were amazing but the food was below average."
• "Friendly and attentive service."
• "Amy served us and was very attentive and helpful."
• "Staff were friendly and attentive."
• "The staff were very attentive and polite and nothing was too much trouble."

Cons:

• "Really disappointed with the inflexibility of the chef especially given greater awareness in the food industry regarding allergies."
• "Doesn't get 5 stars as the service was slow."
• "Our waiter, however, was clueless about the menu or the bar offering."
• "Service slow as all the staff were enjoying making cocktails."
• "My cocktail took 20 minutes to be made."
• "Noise from coffee makers a bit intrusive."
• "The lack of sensitivity and understanding during a medical emergency is deeply troubling."

Atmosphere

Pros:

• "The setting and relaxed ambience make the whole experience a real pleasure."
• "Pleasant ambience late afternoon/early evening on a damp Tuesday in April."
• "Lovely atmosphere, staff were very friendly and welcoming."
• "The atmosphere and music are very pleasant."
• "It's perfectly positioned for Kinder Reservoir."
• "The atmosphere in the pub was very relaxed."
• "It’s a really cosy and welcoming pub with log burners as soon as you walk in."