The Golden Lion Reviews Summary

Atmosphere & Setting

Pros:

• "Always a great place to visit, with a lovely atmosphere and friendly staff."
• "The place is welcomely, rustic and warm."
• "Pleasant and cozy atmosphere to relax."
• "Very nice place and outdoor area has been well set out for outdoor hospitality."
• "A nice setting with safe grounds for children to play."
• "It feels like 'old, good England' inside."
• "Beautiful building and surroundings. Good space inside and a lovely spacious beer garden."

Cons:

• "Under the table was filthy, hadn't been cleaned for a while."
• "We were in a very loud, poorly ventilated room."
• "Unfortunately I felt the social distancing on the table was not good, infact poor."
• "Arrived to a booked table that I could only describe as miserable so small and shoved up against a wall."
• "Didn't like the dog wandering round freely. Scavenging under my table for food. Not acceptable, sorry."
• "A very very busy Saturday night... very very loud."
• "Really poor, firstly lots of options on menu missing as they had been 'busy' - shows a lack of planning\prep."

Staff & Service

Pros:

• "Full marks to the staff running table service outside as well, really enjoyed our night out there."
• "The attentive staff made the whole experience so enjoyable."
• "Very welcoming and friendly staff."
• "The staff were so friendly and made you feel like an old friend."
• "Service was excellent, with a warm welcome."
• "Lovely staff, nothing was too much trouble."
• "The staff were fantastic, the buffet was excellent, and the venue was fun relaxing and cosy with the lovely firepit."

Cons:

• "I sent the following complaint to them last year with no reply from them."
• "She looked knackered bless her, dark circles under her eyes."
• "Service was ok, friendly and attentive staff but could do with learning to bring childrens food out before last when serving several people."
• "Staff very pleasant but had to attract their attention after waiting 15 mins to place an order."
• "Service wasn't great, had to be asked to be served each time as I think we were forgotten about, being sat on a table tucked away in a corner despite pre-booking."
• "One waitress practically threw the plates down and did not smile the entire time we were there."
• "Very poor service, had pre-ordered food but 1 lady had to wait 50 mins for her main course while the rest of us had finished."

Food Quality

Pros:

• "Mos food looks and tastes good, and is reasonably priced."
• "Highly recommend the roast dinner platter - excellent value for money and all the meats were cooked perfectly."
• "The quality of the food is high with a great selection and menu."
• "Friendly staff and delicious choices of menu."
• "Lovely pub, offering great food and service."
• "Wonderful food. Cooked to perfection from a wide ranging menu."
• "The food was amazing."