Albert's Worsley Reviews Summary

Service

Pros:

• "Lauryn was great too, service with a smile and personality."
• "The only saving grace in this place was a guy called Tyler, I think he was an acting manager but his people skills and customer service skills were very good."
• "Despite it being busy, service exceeded expectations."
• "We were served by Lauryn, who was fully intentive without over engaging or without making us feel rushed."
• "Service was fantastic from walking in until we left."
• "The staff whilst busy provided excellent service."
• "Staff were attentive, friendly and polite, service was swift and perfectly executed."

Cons:

• "Absolutely horrific with no strong management."
• "We had to keep trying to catch the waiters to get anything even the bill, no eye contact and too busy rushing."
• "Service was good if a bit over enthusiastic."
• "They have got drinks orders wrong before and it can take ages to pay - our server today was keen to go home!"
• "Service wasn't great."
• "The service itself was also quite slow."
• "Service was painfully slow."

Food Quality

Pros:

• "First class choice of food, excellent 'value for money' lunch time menu, tasted delicious."
• "The pie was lovely soft on the inside with a crispy pastry."
• "Excellent food- well presented and cooked."
• "The garlic mushrooms on toast were great as was the steak and chips."
• "The food was delicious as always! We had the wagyu beef carpaccio, focaccia, olives, Duo of Duck and Miso Sea Bass followed by pear tart tatin and cheese cake - everything was cooked to perfection."
• "Food was lovely and service was great."
• "The food was delicious."

Cons:

• "Food was mediocre at best."
• "The salad which was basically lettuce leaves."
• "The fish was in the soggiest batter I have ever eaten and the 7 chips had a cardboard like texture and appearance."
• "Sunday roast was not up to much."
• "The potatoes were bland and the veg almost raw."
• "The lime cheesecake is terrible, steak sub standard, food disappointing!"
• "But some of the main meals we ordered were very dry over-done the potatoes were hard the chicken wings were extremely over-cooked and was not edible."

Ambience

Pros:

• "Entertainment was brilliant ❤️."
• "Great ambience & service for late Sunday family lunch."
• "The atmosphere was lovely too."
• "It’s quite stylish and friendly."
• "Such a wonderful spot, even for socially distance-conscious customers."
• "Beautiful decor, great outdoor dining space."
• "The venue is absolutely gorgeous."

Cons:

• "The atmosphere just wasn't great."
• "The venue was super busy, noisy, cramped and not enjoyable."
• "The food was very nice but unfortunately atmosphere is probably one of the loudest restaurants you can eat at!"
• "Was a little too rowdy for me also considering I thought I was going for a plush dining experience."
• "Seriously could not hear the people on my table."
• "Given it 3 stars as the music from the bar was played so loud we could have a conversation over dinner without having to scream at each other."
• "Unfortunately we were seated close to the open plan kitchen and service area... Too loud!"

Value

Pros:

• "Great place for lunch, good choices for a 2 course lunch. Pleasant staff, good value for money."
• "Always good to feel you're not being ripped off for a bottle of wine which start at £20."
• "The lunch menu is fantastic value for money."
• "Sunday's offer of three courses for less than £20 is fab."
• "Good value for money as well and decent portion sizes too."
• "The food was delicious and very reasonably priced."
• "Excellent deal of 2 courses for £14.95 is amazing for a full scale restaurant."

Cons:

• "The only problem is that at this cost of living we're experiencing the cost of the drinks broke us and we could only have 2 drinks each."
• "Dirty menus presented at the table, Duck salad main served up without the duck!"
• "The one small criticism I have is regarding the menu which rarely changes and there are no specials."
• "Really disappointing when you pay £50 deposit weeks beforehand."
• "Might have filled up at 3 year old, but as an adult meal, it's a joke."
• "The only downside are the prices it is quite expensive for meals and drinks."
• "Be aware of the reduced portions on the two course and three course 'Lunch' menu."