Katsouris Deli Reviews Summary

Food Quality

Pros:

• "The sandwich was wildly DELICIOUS!!!!"
• "Food was good and inexpensive."
• "Amazing food and reasonably priced."
• "The food is great and I've heard they participate in a zero waste initiative as well."
• "Delicious food, really good value (£6 for spicy rice, meatballs and anything from the salad bar) and lovely staff."
• "The food is absolutely amazing."
• "The food is both cheap and extremely delicious."

Cons:

• "Breakfast not as freshly cooked as i would have like ...eggs hard. Food a bit cold."
• "They always forget to turn on delivery apps so you can never order it."
• "Very grubby place, couldn't find a clean table even when visiting at a quiet time."
• "Disappointed with Katsouris. Their Paella used to be one of my favourite lunch time dishes."
• "We had jacket potatoes with chicken and so called 'paella rice'. I am sorry to say the food was very poor quality."
• "Got very disappointed with Eastern Sandwich, chicken was overcooked and dry, with minimum sause inside."
• "Small portions, not freshly Cooked and very overpriced."

Service

Pros:

• "A beautiful place with the most friendly customer service."
• "An awesome Greek style deli with a huge variety of food - everything from English breakfasts, roasts, sandwiches, to traditional Greek food. Fast and friendly."
• "Only downside is that seating is limited, so get in there quick at lunchtimes, it's that good!"
• "Really like this cafe. The building is gorgeous and it sits right on the corner of Deansgate and John Dalton Street."
• "Love this place - their sandwiches are fantastic and the staff are lovely."
• "The staff are very friendly also, which shows they enjoy working there."
• "Staff were fast paced and helpful."

Cons:

• "Waited over 15 minutes for 2 sandwiches, after chasing the order up it became apparent that the cashier hadn't even put the check on to request the food."
• "i saw the manager guy shouting at the employees for the smallest things, like they where animals."
• "Rude to my dad when he ordered, loud and was more concerned about sorting the takeaway deliveries than making my order."
• "Service was absolutely atrocious today."
• "The service was slow even though it wasn't busy."
• "Staff were miserable, rude and very disorganised."
• "Shocking customer service. The manager refused to provide me with a glass of water (to go with my coffee!) after I'd ordered food and drink to the value of £13."

Value for Money

Pros:

• "£1.95 for 3 cannolis??? yes please VERY affordable."
• "Loads of food for a reasonable price. Meats are all slow cooked and fall apart in your mouth."
• "The food was amazing, there was a delicious range of meat and veggie sandwiches and wraps."
• "Great food at very good prices. The half ciabatta are larger than you think and a portion of meat and rice can fill you for an entire day."
• "Straightforward food. Fresh, tasty and unpretentious."
• "Prices reasonable for the location."
• "Excellent food, excellent value."

Cons:

• "Paying £20+ for a meal to be sneered at when asking for a cup of tap water is disgusting."
• "The second time I've tried one of their magic boxes. I should have learned my lesson the first time. They say it's worth £6 which is nonsense."
• "However expensive for a sandwich!"
• "They don't give tap water out which is an absolute joke, there's no toilet, and the food is nice. However expensive for a sandwich!"
• "I paid £7 for a halloumi wrap that was advertised as coming with 'mixed salad, fresh chilies, tsatziki, fresh parsley', but all I got was a very empty and dry wrap."
• "Not impressed! Eggs Benedict and a brew £9.60."
• "I paid £7 for a halloumi wrap that was advertised as coming with 'mixed salad, fresh chilies, tsatziki, fresh parsley', but all I got was a very empty and dry wrap."

Ambiance and Cleanliness

Pros:

• "Really like this cafe. The building is gorgeous and it sits right on the corner of Deansgate and John Dalton Street."
• "Cosy Italian style deli/cafe renowned for artisan bread and speciality sausages."
• "A little oasis in the hustle and bustle of city centre Manchester. Huge delicious sandwiches served by lovely friend staff and very reasonably priced."
• "Great surroundings, chic and very comfortable."
• "Very vibrant and buzzy place, with lots of city workers nipping in for lunch."
• "Great choice of hot and cold food, reasonable prices and a chance to sit and watch the world go by."
• "A true Manchester institution. Very substantial lunches for reasonable prices."

Cons:

• "Very grubby place, couldn't find a clean table even when visiting at a quiet time. Dropped food was all over the floor when i visited, which staff were stepping over rather than cleaning."
• "The venue in itself is not the best, especially on windy/cold days, due to the cold air coming through the door."
• "General temperature cold. Not pleasant to sit in."
• "Seating was pretty snug and a little too cramped."
• "It can get a little cramped in here on lunch."
• "The seating area was grubby."
• "Although it is in a beautiful old building, it loses a star for being too rammed, a bit chilly in winter, and not having a toilet."