Delifonseca Dockside Reviews Summary

Customer Service

Pros:

• "Warmly greeted by staff."
• "Staff so helpful and accommodating."
• "The staff were attentive and so friendly."
• "Staff were busy, attentive and helpful."
• "Servers were friendly and helpful."
• "Staff are friendly, knowledgeable and attentive."
• "Efficient, pleasant and helpful staff."

Cons:

• "Customer service was shocking."
• "I felt 'pressured' to order my lunch in a not very nice way by one of the staff."
• "Service however is a joke."
• "Every single time I go in there, I’m stared at. They also have an attitude when serving."
• "We were left sitting for ages, had to go up and ask for coffee and go and pay the bill at the entrance as the waitress was draped over the till could see we had finished, but didn't bother to see if we wanted anything else."
• "Possibly some of the worst service I have ever received."
• "The service was awful!"

Food Quality

Pros:

• "The food was outstanding as always. the starters and main meal was beautiful."
• "Very good quality food & groceries."
• "This is a little gem of a place very good food with local produce cooked to perfection along with a good choice of drinks."
• "The food served is one of the best I've experienced."
• "The food was full of flavour."
• "The food is always good but last night the spinach veggie special was exceptional, one of the best meals I've ever had."
• "Food was beautiful and the whole menu at the moment is delicious."

Cons:

• "However, it is quite expensive for portion sizes."
• "The chicken was the driest I've ever tasted, salad has barely any seasoning or dressing."
• "Bought 3 cakes on the way home from Liverpool, 2 were so stale we could not eat them."
• "Adult meals were ok but expensive in comparison."
• "The food was average at best with equally small portions of meat."
• "My moules, when they did arrive, were inedible."
• "Food quality is ok, bit bland for the price."

Ambience & Location

Pros:

• "The place looks great, nice atmosphere."
• "So the ambience and the menu were five star."
• "A really lovely place in what seems an unusual location."
• "The atmosphere or, if you're posh, like wot we are, the ambience is relaxing, friendly and, in our experience, unique."
• "Lovely food in a fab setting."
• "The atmosphere is very relaxing."
• "The ambience was great also."