Address: London Rd, Rayleigh, SS6 9ES, United Kingdom
Phone: +447368482735
Rating: 4.9
based on 228 reviews.
Customer Service
Pros:
"super friendly team who couldn’t be more helpful."
"Danny was professional and down to earth, very genuine!"
"Bailey who was great and knowledgeable and made the whole process of buying my car a pleasure."
"Danny went above and beyond to make sure we were 100% happy before purchasing the car."
"Fantastic customer service, friendly and helpful."
"Bailey in particular delivered great levels of customer service and guided me all the way."
"I was greeted by Lewis, and walked around the lot, we had a great conversation and I got a really genuine vibe from the place."
"Taylor Crow was extremely helpful with my purchase of a new car and was able to make the exchange and delivery stress free!"
Cons:
"The people will lie to you, steal from you, and tell you anything to get your money."
"When I called about the car as well as when I was showed the car in person, I was told that the mileage was 26,000 but there was one MOT showing 260,000 miles."
"Avoid these people at all costs, unless you want to be lied to and ripped off."
"I asked about service history and he just looked at me in Shock… Definitely not buying from there…"
"I thought I would no doubt be in for a huge fight to get my money."
"Ok car. Just don't expect the second key they give you to work."
"I was having surgery and they were more than happy to fit in once I could drive again. A lot of dealers would just dust their hands of a car once sold - not these guys :)"
"Only reason for four stars is they were meant to be sorting a part that was missing, we haven’t heard anything after almost two weeks so will have to that chase up."
Vehicle Condition
Pros:
"Car was advertised correctly, well looked after while for sale and presented to us perfectly by the guys."
"The car is in really good condition and is running brilliantly since purchasing it."
"I'm a mechanic so I got it on the ramp and gave it a full inspection and found no faults what so ever."
"Car was very reasonably priced and they even went down a little from the original asking price."
"We were very happy with the car and decided to buy it! Taylor sat with us and went through everything!"
"Went through everything and helped us to find the perfect car for us."
"Great service, would highly recommend to anyone. Everyone is friendly and approachable and they made a 7 year old very happy by getting her a lead and letting her walk the Dalmatian they had visiting."
"I've been coming here a few years now and have built up a great rapport and relationship with the guys in the office. They always look after you and give great service and are happy to go the extra mile."
Cons:
"Since having the car it has had non stop problems steering wheel collapsed when driving brake pads needed doing and to top it off 1 week ago broke down on m25 gasket has blown."
"After purchasing the car, I noticed several other points that I hadn't seen originally: several places on the body where damage had been paired over, a dent in the running rail on the drivers side."
"Opend the door it smelled of tigs so no valet involved. Looked around the car had cracks in front back and sides."
"I got the car back it has a dreadful squeek from the back wheels."
"I didn’t receive a mot so when I looked it up it had a lot of warnings which I would have liked to have known about before purchase."
"So now my next car won’t be here."
"I made the mistake of not viewing the car before purchase but Taylor seemed so nice on the phone and reading the reviews I placed a £50.00 deposit."
"Try selling a car that had a couple of problems. Car wasn't worth the asking price."