Cars Under 3000 Reviews Summary

Category: Used car dealer

Address: London Rd, Rayleigh, SS6 9ES, United Kingdom

Phone: +447368482735

Rating: 4.9
based on 228 reviews.

Customer Service

Pros:

  • "super friendly team who couldn’t be more helpful."
  • "Danny was professional and down to earth, very genuine!"
  • "Bailey who was great and knowledgeable and made the whole process of buying my car a pleasure."
  • "Danny went above and beyond to make sure we were 100% happy before purchasing the car."
  • "Fantastic customer service, friendly and helpful."
  • "Bailey in particular delivered great levels of customer service and guided me all the way."
  • "I was greeted by Lewis, and walked around the lot, we had a great conversation and I got a really genuine vibe from the place."
  • "Taylor Crow was extremely helpful with my purchase of a new car and was able to make the exchange and delivery stress free!"

Cons:

  • "The people will lie to you, steal from you, and tell you anything to get your money."
  • "When I called about the car as well as when I was showed the car in person, I was told that the mileage was 26,000 but there was one MOT showing 260,000 miles."
  • "Avoid these people at all costs, unless you want to be lied to and ripped off."
  • "I asked about service history and he just looked at me in Shock… Definitely not buying from there…"
  • "I thought I would no doubt be in for a huge fight to get my money."
  • "Ok car. Just don't expect the second key they give you to work."
  • "I was having surgery and they were more than happy to fit in once I could drive again. A lot of dealers would just dust their hands of a car once sold - not these guys :)"
  • "Only reason for four stars is they were meant to be sorting a part that was missing, we haven’t heard anything after almost two weeks so will have to that chase up."

Vehicle Condition

Pros:

  • "Car was advertised correctly, well looked after while for sale and presented to us perfectly by the guys."
  • "The car is in really good condition and is running brilliantly since purchasing it."
  • "I'm a mechanic so I got it on the ramp and gave it a full inspection and found no faults what so ever."
  • "Car was very reasonably priced and they even went down a little from the original asking price."
  • "We were very happy with the car and decided to buy it! Taylor sat with us and went through everything!"
  • "Went through everything and helped us to find the perfect car for us."
  • "Great service, would highly recommend to anyone. Everyone is friendly and approachable and they made a 7 year old very happy by getting her a lead and letting her walk the Dalmatian they had visiting."
  • "I've been coming here a few years now and have built up a great rapport and relationship with the guys in the office. They always look after you and give great service and are happy to go the extra mile."

Cons:

  • "Since having the car it has had non stop problems steering wheel collapsed when driving brake pads needed doing and to top it off 1 week ago broke down on m25 gasket has blown."
  • "After purchasing the car, I noticed several other points that I hadn't seen originally: several places on the body where damage had been paired over, a dent in the running rail on the drivers side."
  • "Opend the door it smelled of tigs so no valet involved. Looked around the car had cracks in front back and sides."
  • "I got the car back it has a dreadful squeek from the back wheels."
  • "I didn’t receive a mot so when I looked it up it had a lot of warnings which I would have liked to have known about before purchase."
  • "So now my next car won’t be here."
  • "I made the mistake of not viewing the car before purchase but Taylor seemed so nice on the phone and reading the reviews I placed a £50.00 deposit."
  • "Try selling a car that had a couple of problems. Car wasn't worth the asking price."

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