The Copper Pot Reviews Summary

Category: Pub

Address: 125 Samlet Rd, Llansamlet, Swansea SA7 9AQ, United Kingdom

Phone: +441792701670

Rating: 3.6
based on 450 reviews.

Staff Service

Pros:

  • "The staff were very polite and cheerful."
  • "Staff were really friendly and helpful could not have asked for better service."
  • "Staff were friendly and welcoming and happy to assist when ever needed."
  • "The staff are friendly at the bar and table."
  • "At the entrance we were promptly greeted by Cameron who gave us all options and directions."
  • "Cant fault the young guy behind the bar who was energetic and able to converse."
  • "The staff were polite, friendly and professional which was the one saving grace."

Cons:

  • "Staff were wearing clothing that was too small and looked like it hadn't been washed in weeks."
  • "Extremely annoyed with the service here."
  • "More staff needed!"
  • "Waited over an hour for food."
  • "The waiter serving us appeared unhappy, not a single smile in 2 hours."
  • "The staff in the bar were more focused on talking amongst themselves."
  • "Staff serving didn't seem to have a clue on what was going on in the kitchen and with only 2 people serving they are clearly short staffed."

Food Quality

Pros:

  • "the food was delicious and the deals were amazing."
  • "After attending the restaurant today the food was good and service was brilliant."
  • "Food was amazing though that has to be said."
  • "Food is also excellent, would not hesitate to recommend."
  • "I've been going here a while and have tried most of the menu at one time or another and have never had a bad meal."
  • "the meals came out piping hot and very generous portions."
  • "The food quality was amazing!"

Cons:

  • "Lasagne unedible salad and carrot sticks were only fit for the bin!"
  • "The steak was very well done almost to the point of wood."
  • "Raw chicken (white & slimy) served on a mixed grill."
  • "The New York chicken which wasn't very pleasant, it was dry, tough and rubbery."
  • "The chicken fillet was inedible, dry, burnt, greasy and black."
  • "My nachos were awful, I tried one and despite being very hungry I couldn't bring myself to eat them."
  • "Probably the worst food ever, my wife had the vegetarian option which was unrecognisable and tasteless."

Cleanliness

Pros:

  • "Had a small refit recently and it's now a nicer pub, restaurant."
  • "The place was nice and clean."
  • "Very friendly and welcoming staff, easy to order directly from your table even outside."

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