Burger King Reviews Summary

Service

Pros:

• "The staff was incredibly friendly and attentive, and my order was prepared quickly and accurately."
• "A review a couple of months later, things have become better, there are a group of new staff, two tills being used to serve customers even on less busy periods."
• "It’s so convenient that you can just place an older on line and pick up the food to avoid waiting for a long time."
• "I have never felt as much Joy as i did when I entered this burger king."
• "The manager at the front counter was very friendly and she took my order and made it very quickly."
• "Food extremely fresh and tasty."
• "King of the burgers! Always a good stop here."

Cons:

• "staff standing around not serving and not making eye contact."
• "Very slow service for a fast food joints."
• "Place is very messy no staff on floor cleaning but about 12 behind the counter."
• "However, there are often times when busy, that there is only one person on the tills, and the service is slow."
• "Wrong food, what was there was luke warm, couldn't have been slower."
• "Que is always out the door, slow service not enough staff."
• "Long wait, slow service."

Cleanliness

Pros:

• "The restaurant was clean and well-maintained."
• "Toilets were clean."
• "Possibly the cleanest I have ever seen it in there it smells of disinfectant which is reassuring."
• "The car park is free and all the good shops (B&Q, Home Base, Argos, Next)etc, are near to each other."
• "Nice set up, well maintained, clean."
• "Restaurant was reasonably clean, toilets ok (no loo roll in the men's)."
• "The shop was spotless and I could see one of the staff thoroughly cleaning surfaces above head height that customers can't even see which is very disciplined."

Cons:

• "the place could be cleaner. Especially the toilets."
• "Absolutely disgusting level of cleanliness in seating area. Every table had rubbish on them."
• "dirty table, and as for the toilets well you need a very large PEG."
• "Place is badly maintained and dirty, especially the men’s toilets as they’re filthy."
• "What an awful place.! Disgusting looking just filthy."
• "The whole place is filthy."
• "Disgusting women's toilets."

Food Quality

Pros:

• "just had Burger King from Deliveroo. Amazing! it came really quickly, was as hot as it would of been if i had brought it there, plus it came looking like a proper meal and the driver was friendly and nice, loads of chips, massive burger and drinks."
• "Food extremely fresh and tasty."
• "Some of the best, juiciest burgers I’ve ever had."
• "Food good and hot, so that's the main thing."
• "Overall staff are polite and friendly and food was enjoyable."
• "The Whopper I ordered was freshly made and delicious, with the flame-grilled flavor standing out."
• "Food was very fresh and cooked so well."