"Staff very warm and welcoming priced without complaint lovely clean enjoyable surroundings."
"Staff were excellent, friendly and professional."
"Friendly and welcoming."
"Excellent service from the team at the kitchen."
"The staff were friendly and polite."
"Staff very friendly and polite."
"The lady who took our orders was very pleasant, friendly and efficient."
Cons:
"Tables not great for wheelchair to fit underneath."
"Restaurant was heavily understaffed so we were left waiting 20/30 minutes for our drinks."
"One on the female waitress had an attitude."
"Service, whilst friendly, it was rather slow."
"Took 20 minutes before staff took our order."
"No one came to ask if we were ok."
"Took so long for staff to eventually ask what we would like to eat, that we had to forgo our dinner to leave for another engagement."
Food Quality
Pros:
"The food was really good, we had the vegan options which were all lovely."
"The garlic bread was ENORMOUS and really tasty and the pie looked good."
"The food was fast to come out, perfectly cooked and portion sizes absolutely fantastic for the price."
"The fish and chips are always a favourite, I would rather have it here than a fish & chip shop."
"The food here was amazing, my partner got the sirloin and it was perfect."
"Food is absolutely delicious!!!"
"The food was served promptly and tasted amazing."
Cons:
"It's put us off for a return sorry."
"Very poor food and service so we will go elsewhere."
"Went for a meal on our shopping trip...absolutely terrible food...my burger when picked up poured out grease all over my plate."
"The food was okay but nothing special."
"Very overpriced for what is very average food."
"The eggs tasted like they'd been fried in fresh lard, nasty."
"The meals we very heavily overpriced, and the advert stated that any booking for 6 and over the organiser would get her/his meal free. But when bill was paid no mention of this free meal."
Accessibility and Atmosphere
Pros:
"Wheelchair friendly, clean and tidy."
"Easy access disabled toilets and baby change."
"It's a really lovely space."
"Nice spacious, restaurant at Springfields."
"Featuring warm lighting and beautiful pastel colors, the main dining area is open and bright."
"Beautiful place and so close to shopping. What more could you ask for..."
"Nice on a sunny day in the outdoor area."
Cons:
"Take my advice and avoid if you can."
"The soft drinks on the gun are poor, thin and tasteless."
"Place looked rather shabby and seats were not particularly clean."
"Temperature within the site was a little low for our preference."
"Zero atmosphere, only adequate food and quite high prices."
"Nice atmosphere but cost savings all too apparent especially when expensive to start with."
"As Springfields is quite isolated the food outlets take advantage of this with high prices."
Price and Value
Pros:
"A very clean restaurant, a good menu selection and plenty of serving staff, all were polite and friendly, service was quick, prices are quiet reasonable for good quality food, would certainly visit again."
"For what you’re getting, you're paying so little. The prices are very reasonable for the food and drink provided."
"The prices are reasonable for the food."
"Ended up getting 2 x 3 courses plus 2 kids meals and drinks for £60 total bargain."
"Good menu reasonably priced good variety."
"Great service, reasonable price."
"I thought the food was excellent, not cheap, but still good value for money."
Cons:
"If you wanted vegetables with the beef stew then you had to have a side order, which then bumps up the price."
"The waiting staff are pleasant but with a chef that struggles to cook correctly it really brings this place down."
"This place is very expensive for what you got."
"Food was over priced for what you get."
"Dessert was again overpriced at nearly £6 for a rock hard meringue with a few slices of banana and some cream on it."
"Meals were overpriced and only average quality."
"Overpriced for what it is, nice pub but average food."