Mariners Restaurant Reviews Summary

Category: Restaurant Ipswich

Address: Neptune Quay, Ipswich, IP4 1AX, United Kingdom

Phone: +441473289748

Rating: 4.7
based on 137 reviews.

Food Quality

Pros:

  • "The Beef Wellington and Beef Brisket mains were perfectly cooked and delicious."
  • "Food was best fish I had in a very long time."
  • "Food excellently prepared and absolutely delicious."
  • "The food was excellent, and nicely presented."
  • "The food was absolutely exceptional by far some of the best food I have tasted."
  • "Food is fresh great quality and tastes delicious."
  • "The food was divine."

Cons:

  • "Unfortunately the food was cold, vegetables a la dente style and not my cup of tea."
  • "The steak was lackluster."
  • "The scallops for starters were not 100% fresh."
  • "The roast beef.. the worst roast I've ever had.. the beef was supposed to be medium rare..it was light brown/beige."
  • "The steak was completely cold."
  • "The mains were nothing to shout about, in fact the beef brisket was poor, dry and not of the standard that you would expect from such a restaurant."
  • "The bao bun was inedible but the rest of the meal was ok."

Service

Pros:

  • "The staff couldn't be more helpful."
  • "Service was attentive without being oppressive."
  • "Really good service, very well looked after and they did everything they could."
  • "Service very good."
  • "Staff are some of friendliest and accommodating I’ve met."
  • "The service was friendly and without fault."
  • "Both the food and service were outstanding."

Cons:

  • "Due to finding a hair in my main meal, and the fact the manager didn't even come over to our table to apologise, I won't be eating in this establishment again."
  • "Service a bit hit and miss and slow at times."
  • "The service was very slow, somewhat inneffectual and it took an hour to get our starters alone."
  • "No one came to check if we were happy with our meal."
  • "But service was slow an inattentive."
  • "The staff were not attentive and we struggled to call them over throughout the meal."
  • "Usual negotiations over lactose avoidance, which they seem to have missed the early warning about and failed to offer choice suitable dessert, claiming falsely they hadn't been warned."

Atmosphere

Pros:

  • "Wonderful ambience, great service and great food and a good price."
  • "A really excellent experience all round. Great food from a menu that included fascinating choices, very good service and an incredibly atmospheric setting."
  • "Great ambience eating on an old gunboat."
  • "The ambience of being in a boat is wonderful too."
  • "Wonderful location, great feel in the restaurant and the food was simply stunning."
  • "Nice and warm and happy atmosphere."
  • "The waterfront setting is amazing."

Cons:

  • "It does get a bit noisy if there is a large group on the centre table."
  • "The boat itself need a damn good scrub on the outside."
  • "The quay was very very still like a mill pond and this only seemed to stop all the rubbish being washed away from around the quayside of the boat and jetty."
  • "We had to wait 1:45h for a table on Tuesday night as they were fully booked, however when we arrived the restaurant was already almost empty which caused the star drop in atmosphere."
  • "The restaurant was empty and the table that was provided was directly under the bar."
  • "Also it was freezing in the boat. Some heating would have been ideal."
  • "Music in this restaurant is all over the show."

Value

Pros:

  • "At around £50 per head, including wine and drinks, it was really good value too."
  • "The starters are excellent value at only £3!!!!!"
  • "2 courses for £14.95 and had the Camembert to start and steak for main! Highly recommend!!"
  • "Incredible food!! Set menu amazing value, and drinks very reasonably priced."
  • "3 courses for £21.95 for Sunday lunch was brilliant value for money."
  • "Stunning food at great value. 3 courses for only £24."
  • "Very reasonably priced."

Cons:

  • "The beef Wellington is expensive for a main, but so worth the treat."
  • "£11 for a glass of mediocre valpolicelle wine is rather a lot."
  • "Unfortunately not worth £24 and £28 respectively."
  • "Quite expensive but for a special outing acceptable."
  • "It's a bit pricey though - £40 each for main plus drinks."
  • "However prices are towards the upper end of pricing levels for Ipswich restaurants."
  • "The food seems a bit steep for the money."

Accessibility

Pros:

  • "Staff are very friendly. Couldn't wish for more."

Cons:

  • "This barge based restaurant might have issues with disabled clients."

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