Address: Neptune Quay, Ipswich, IP4 1AX, United Kingdom
Phone: +441473289748
Rating: 4.7
based on 137 reviews.
Food Quality
Pros:
"The Beef Wellington and Beef Brisket mains were perfectly cooked and delicious."
"Food was best fish I had in a very long time."
"Food excellently prepared and absolutely delicious."
"The food was excellent, and nicely presented."
"The food was absolutely exceptional by far some of the best food I have tasted."
"Food is fresh great quality and tastes delicious."
"The food was divine."
Cons:
"Unfortunately the food was cold, vegetables a la dente style and not my cup of tea."
"The steak was lackluster."
"The scallops for starters were not 100% fresh."
"The roast beef.. the worst roast I've ever had.. the beef was supposed to be medium rare..it was light brown/beige."
"The steak was completely cold."
"The mains were nothing to shout about, in fact the beef brisket was poor, dry and not of the standard that you would expect from such a restaurant."
"The bao bun was inedible but the rest of the meal was ok."
Service
Pros:
"The staff couldn't be more helpful."
"Service was attentive without being oppressive."
"Really good service, very well looked after and they did everything they could."
"Service very good."
"Staff are some of friendliest and accommodating I’ve met."
"The service was friendly and without fault."
"Both the food and service were outstanding."
Cons:
"Due to finding a hair in my main meal, and the fact the manager didn't even come over to our table to apologise, I won't be eating in this establishment again."
"Service a bit hit and miss and slow at times."
"The service was very slow, somewhat inneffectual and it took an hour to get our starters alone."
"No one came to check if we were happy with our meal."
"But service was slow an inattentive."
"The staff were not attentive and we struggled to call them over throughout the meal."
"Usual negotiations over lactose avoidance, which they seem to have missed the early warning about and failed to offer choice suitable dessert, claiming falsely they hadn't been warned."
Atmosphere
Pros:
"Wonderful ambience, great service and great food and a good price."
"A really excellent experience all round. Great food from a menu that included fascinating choices, very good service and an incredibly atmospheric setting."
"Great ambience eating on an old gunboat."
"The ambience of being in a boat is wonderful too."
"Wonderful location, great feel in the restaurant and the food was simply stunning."
"Nice and warm and happy atmosphere."
"The waterfront setting is amazing."
Cons:
"It does get a bit noisy if there is a large group on the centre table."
"The boat itself need a damn good scrub on the outside."
"The quay was very very still like a mill pond and this only seemed to stop all the rubbish being washed away from around the quayside of the boat and jetty."
"We had to wait 1:45h for a table on Tuesday night as they were fully booked, however when we arrived the restaurant was already almost empty which caused the star drop in atmosphere."
"The restaurant was empty and the table that was provided was directly under the bar."
"Also it was freezing in the boat. Some heating would have been ideal."
"Music in this restaurant is all over the show."
Value
Pros:
"At around £50 per head, including wine and drinks, it was really good value too."
"The starters are excellent value at only £3!!!!!"
"2 courses for £14.95 and had the Camembert to start and steak for main! Highly recommend!!"
"Incredible food!! Set menu amazing value, and drinks very reasonably priced."
"3 courses for £21.95 for Sunday lunch was brilliant value for money."
"Stunning food at great value. 3 courses for only £24."
"Very reasonably priced."
Cons:
"The beef Wellington is expensive for a main, but so worth the treat."
"£11 for a glass of mediocre valpolicelle wine is rather a lot."
"Unfortunately not worth £24 and £28 respectively."
"Quite expensive but for a special outing acceptable."
"It's a bit pricey though - £40 each for main plus drinks."
"However prices are towards the upper end of pricing levels for Ipswich restaurants."
"The food seems a bit steep for the money."
Accessibility
Pros:
"Staff are very friendly. Couldn't wish for more."
Cons:
"This barge based restaurant might have issues with disabled clients."