Escape Hunt Norwich Castle Quarter Reviews Summary

Category: Escape room center

Address: Timber Hill, Norwich, NR1 3DD, United Kingdom

Phone: +441603611722

Rating: 5.0
based on 166 reviews.

Game Master Assistance

Pros:

  • "Our games master was Duncan, and he made us feel really welcome."
  • "Thank you Max for being a great games master- we look forward to returning and completing more rooms!"
  • "Eden met us at the end and was very lovely, as was the guy who greeted us at the beginning."
  • "Greg did a good job of explaining the rules (as 2 of us hadn't done an escape room before)."
  • "Felicity, our games master, was wonderful too! She was very fun and energetic."
  • "Thanks to our host, Will, who as the 'Cheshire Cat' helped with some of the trickier clues when required."
  • "Max was a super host and made sure we knew what to expect."
  • "Ben and Charley were great game masters."

Cons:

  • "Greg served us and was really welcoming, talked us through how to get the clues and made the experience easy. Only given a 4 because there were a couple of bits that had gotten stuck."
  • "We had some technical issues and also felt the room lacked cohesion."
  • "A few things needed explaining at the end but we managed to escape and get on the leader board again."
  • "We arrived at 4 for a 4:15 start but due to delays from previous games we didn’t get in until 4:35 and they were not so upfront about how long we would have to wait."

Room Themes and Puzzles

Pros:

  • "The puzzles and rooms are really well made and thought out."
  • "Well laid out room and logical steps to escape."
  • "Really good room with fun clues, and even better in a group of friends!"
  • "Both the perfect mix of fun and challenging."
  • "The Wild West room was so much fun and we even made the top of the leaderboard!"
  • "The escape room was lots of fun and the puzzles were well thought out and great feel."
  • "Participated as a couple, completed within the hour. Highly recommend - unlimited clues without time penalty."
  • "The room was very immersive and a great western experience."

Cons:

  • "Room was OK, some good puzzles, some unnecessary 'puzzles'."
  • "The clues took way too long for clues once asked."
  • "We did the Alice in Wonderland escape room, so much fun. Definitely great to do with the whole family, certainly helps having younger, more flexible team mates at times."
  • "The room itself was so detailed, time and effort had been put in to this room. The clues were superb, love the fact the voices were not recorded."

Staff Interaction and Hospitality

Pros:

  • "All very professional and friendly. Highly recommend the experience!"
  • "Really friendly and helpful staff too. Looking forward to coming back!"
  • "Felicity was amazing and a great games master!"
  • "Sophie was our game master and she was so friendly and helpful."
  • "Ben was absolutely great as our host, friendly and 'nudged' us in the right direction when needed."
  • "Sophie was very polite and very kind to all of us, thank you!"
  • "Great atmosphere and great fun! Will definitely be booking another one in the near future. Many Thanks to Greg for welcoming us into Escape hunt and being a great host."
  • "We had an excellent experience in Escape the Wild West, a challenging but fun escape room. Excellently themed with logical puzzles."

Cons:

  • "For the price we felt it wasn't worth it unfortunately."
  • "It’s a shame really. We’ve done escape rooms before and had a great time but this very much fell short of what we expected."
  • "Went as a group of 4 to do Blackbeards Revenge and were a bit disappointed especially for the price."
  • "Unfortunately service was particularly slow."

Overall Experience

Pros:

  • "Great experience! Our games master was Duncan, and he made us feel really welcome and made our time enjoyable."
  • "Date night and our first escape room, we completed Alice in Puzzleland in 53 mins and absolutely loved every minute!"
  • "Amazing experience at Escape Hunt in the Wild West room, for my fiancés birthday!"
  • "Had an absolutely amazing time today doing not one but two escape rooms."
  • "It was great fun! I was vibing at the beginning while my team ran around and we all came together at the end and had a great time and smashed the time!"
  • "Amazing experience, really enjoyed the Alice in Puzzleland room."
  • "Really entertaining escape room with an amazing host Max who explained everything brilliantly."
  • "It was so much fun! Sophie was an excellent host and prompted us with clues which encouraged us to figure it out rather than give us the answers outward."

Cons:

  • "A great & thrilling experience for the whole family. Duncan was amazing. It would not have been as thrilling if it were not for his special way of giving out hints when requested (ringing the bell) and this added to the thrill."
  • "I went with a party of six to the pirate themed room at Escape Hunt in the Castle Mall, and of the various escape rooms I've done across Norwich, this one maybe wins the award for the least imaginative and most poorly executed."
  • "After having done all the rooms Norwich has to offer. escape hunt sticks out for so many reasons, and on Saturday/Sunday we got to see truly how amazing their customer service is."
  • "Really good fun, had a go at the ‘Our Finest Hour’ room, safe to say it was more ‘Our Finest Hour and Six Minutes’."

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