"Food was fantastic as it's been in every waga I've ever been to, so kudos to the chefs."
"Food was great and beer was cold."
"Had the Katsu curry which was nice."
"The food was great as always."
"Food was super tasty."
Cons:
"Shirodashi pork ramen features very little pork meat, mostly just stringy bits of fat and gristle."
"What a poor quality ramen and curry rice."
"Pulled pork Gyoza no good. Will not order again."
"The food is amazing as always."
"The food was also bad. I ordered grilled chicken ramen and my friend had pad thai. The chicken of the ramen was just normal but the soup and the ramen were horrible and tasteless."
"Food was okay, but tasteless probably bc of the missing ingredients."
"Potentially the worst Wagamamas that I have been to - cold, claggy, stuck together noodles and dry chicken."
Service
Pros:
"Well cooked food and speedy service really helped."
"The service and hospitality was also very welcoming and friendly."
"Restaurant was extremely busy however our server went out of his way to make sure everything was perfect for us."
"Me and my friend were sat near a window and served by Sophia, who is the most relaxed chilled out person ever."
"Our waitress was so helpful and the manager Ahmed made us feel so welcome and was very attentive to the little ones."
"The service was excellent with very polite and attentive staff."
"Staff are friendly and welcoming and service is considerably amazing even with the high amounts of customers!"
Cons:
"Very poor service and no attention to detail even when is not busy."
"Staff mostly seem to be engaged in their own conversations and it takes way too long to place an order."
"Disgusting service. First they took my order wrong."
"Came with my 2 kids left in tears having not eaten anything. Service was so poor."
"Service is extremely slow more than 30 mins of waiting for someone coming to take our order."
"Service was particularly bad with our drinks order (just a couple of beers and tap water) not even being served after 40 min despite me following up several times."
"Pathetic service we waited for 15 min to place order then drinks were late main course was served before starters."
Ambiance and Cleanliness
Pros:
"The interior design is simple but comfortable, the lights are moderate and well laid out across the ceiling and tables."
"The seating is like school benches, which is surprisingly comfortable and great for socialising with your friends with some delicious food."
"The place is clean and tidy."
"The restaurant in O2 we went to was also kept very clean with screens separating tables."
"It was nice and calm place to visit with kids. Moreover I felt safe to visit from the virus spread perspective."
"Nice, spacious seating area over two floors."
"The restaurant is large and open with pretty high ceilings."
Cons:
"No positive comments regarding cleanliness were found."
"Plus they want you to pay by scanning a QR which it asks you all sorts of info that not everyone is willing to give."
"We were made to wait for 30 mins in the rain as well! There were empty tables with no staff cleaning them."
"Seriously understaffed. There’s an extremely long queue outside that hasn’t moved for an hour despite there being many free spaces inside."
"No soap in either of three dispensers of two toilets."
"Some tables have no lighting which it makes you eat almost in the dark."
"The worst thing though was the disabled toilet which was really disgusting."
Value
Pros:
"Not cheap but it's OK for London standards."
"The food is good and is ready very fast."
"Decent night had at Wagamama and you can never really go wrong."
"The price is a little steep but to be honest you get your monies worth, definitely filling and so delicious."
"Food is tasty and reasonably priced."
"Free green tea, friendly service, bills doesn't include service fee etc, it's already a great place before eating."
"Great location with nice outdoor seating - you get to see the beautiful sunset in the evening."
Cons:
"Too pricy for weak-flavoured, non-authentic (but authentic-looking) supermarket dishes."
"Drinks are expensive as well."
"I think it's expensive for what it is."
"The only downside was how much you pay for such a small amount of dessert."
"Edit - i asked for some lime for my noodles. They charged me £1 for a single wedge. The cheek!"
"The food was poor and lacked flavour."
"The food was average and is not worth waiting almost an hour for your food."