Fun Farm Lincoln Family Entertainment Centre Reviews Summary

Staff and Service

Pros:

• "Staff are very helpful and friendly."
• "Staff were lovely."
• "All the staff were so lovely from the moment we entered."
• "Staff are helpful and welcoming, friendly and approachable."
• "The staff were lovely and really well organised."
• "The staff are always friendly and helpful."
• "The staff were enthusiastic and helpful and made everything easy."

Cons:

• "Whilst the kids had a lot of fun, the hospitality and service left a lot to be desired."
• "Not nice lady from the staff would not let my child play in toddler area because already cleaned up, sorry but is still two hours to close."
• "I’ve been scolded and hassled on arrival for not booking online."
• "The last 3 times I’ve been here I’ve been scolded and hassled on arrival for not booking online."
• "The lady on the front desk needs to learn to smile."
• "Staff were quite impatient."
• "Never been somewhere with such rude and miserable staff. Children were snapped at."

Cleanliness

Pros:

• "So clean; staff constantly roaming cleaning the floor, the tables and removing finished with cups, plates etc."
• "It is clean throughout. The staff were cleaning constantly as we were there."
• "Staff were busy cleaning up and hoovering so it’s nice and clean - thank you."
• "Temperature checks were completed on entry, hand sanitiser available throughout & there were colleagues dedicated to cleaning equipment."
• "Very nice staff. Toilet facilities well stocked and clean."
• "The place was very clean and tidy the facilities were very good for her age group."
• "Very clean and reasonably priced for food."

Cons:

• "It's never very clean, food is bad & pricey."
• "Place was crowded- all seating and tables were far too close together."
• "Dirty, overcrowded and expensive."
• "The play area is not being cleaned regularly which is visible and the smell is horrendous."
• "Absolutely no monitoring of the equipment by the staff."
• "Lack if staff for somewhere so busy."
• "Noisy, smelly, super cold, with cheap lights making it feel even more nasty."

Price and Value

Pros:

• "Good prices for drinks."
• "Food and drink A1 with great prices!"
• "Great place to go with children, pretty cheap and you get loyalty stamps for a free visit."
• "Had another birthday party that's 7th and 8th birthdays.. Excellent value and great service."
• "Cheap, great space and plenty to do! Can easily entertain the kids for hours if need be such a great facility."
• "Food reasonably priced."
• "The extra cost activities like electric quad bikes were also reasonable value."

Cons:

• "Extremely expensive to get into for a start."
• "It's a lot more expensive than it used to be."
• "Over priced, cost me £25 for three kids then that's not the food and drink on top of that made sure we made use of the free session we only had one day to use by at that price won't be going backing a hurry."
• "The price has gone up since lockdown, as everything has."
• "To take two children to play at Saturday you have to pay almost £16."
• "Total rip off now, it's £2.25 for a so called large latte. Which in reality is a standard cup."
• "The kids loved it, despite there being a loyalty card scheme, it's still expensive!"

Facilities and Activities

Pros:

• "Absolutely brilliant place! Huge! Lots of seating, all with a table."
• "Lovely play areas for kids of all ages and with other activities to do as well!"
• "This play area was huge and great for all ages, with multiple sections."
• "Amazing play areas for all ages. Bowling alley. Laser play. Space for private parties."
• "The area for toddlers was brilliant and the reason I keep coming back, so much space and a variety of things for entertainment."
• "Huge play scaffold area to keep the kids entertained, with a variety of other amusements like laser tag, bowling, mini bikes, air hockey, etc."
• "The soft play area is huge, and includes slides (one which lights up) and lots of climbing areas."

Cons:

• "The “under 4s” area with much older kids running around unsupervised and bumping into the little ones."
• "It was far too busy and the ‘under 5’s’ area was full of children far older than 5 running and jumping around."
• "For a children's party venue it was absolutely disgusting how people were treated!"
• "Unsafe."
• "They won’t allow to bring your own food for kids."
• "Need more people sat on the equipment, stopping kids from running up the slides."
• "Alot of older children in under 4 area and although they were asked to leave they were allowed to stay in there!!"

Food and Beverage

Pros:

• "We had lunch which was nice, and i highly recommend the cake!"
• "The cafe on site offers nice food."
• "Food was lovely and well priced and the milkshakes to die for."
• "The food is good, the facilities are clean and it wasn't overly crowded."
• "Food was excellent staff friendly and helpful especially to my disabled wife who is in a wheelchair."
• "The food and drinks were reasonably priced and good quality."
• "Food is delicious, and they literally cater for everything, it is also reasonably priced."

Cons:

• "It's never very clean, food is bad & pricey."
• "Food is not so great."
• "There wasn’t enough food for the children and what was there was extremely basic!"
• "The food could’ve been a little better."
• "Awful coffee, disappointing food."
• "Food was quite expensive as the chips were quite hard!"
• "Burger patties were dry and tasteless, cheese not even melted."