Address: Southend Road, Chingford Rd, London E4 8TA, United Kingdom
Phone: +442085274927
Rating: 4.3
based on 689 reviews.
Food Quality
Pros:
"The cuisine was excellent."
"After tasting the food I see why it's so busy, a good value Turkish food restaurant."
"The food was delicious and fresh. We loved every bit of it."
"The food is great and it's reasonably priced."
"The quality of the meats are great and the service at the restaurant has always been good."
"The food was amazing, we got the jumbo platter and large mezze and it was more than enough for 5 people."
"Every meat dish I’ve tasted there was cooked to perfection."
Cons:
"The chicken is dry, lamb weird taste."
"Unfortunately, the food did not backup everything else."
"The food wasn’t of high standard and was quite tasteless."
"The lamb chops didn't have much flavour to it, was a tad on the bland side."
"The food quality and portions have gone downhill."
"The rice is absolutely tasteless, just boiled rice."
"Chicken doner was a bit bland."
Service
Pros:
"The army of staff a ready to deal with any request you might have."
"The manager tried to salvage our experience."
"Absolutely brilliant experience with this restaurant, the service is top of the world."
"The staff were extremely friendly. Our waiter Yousuf was an amazing young lad. He took extreme care of us."
"Staff was very helpful."
"The waitresses were very hospitable and looked after us well."
"The staff's attentive service further enhanced the overall dining pleasure, ensuring a seamless and enjoyable evening."
Cons:
"We didn't feel rushed until one of the waitresses said we had to pay for the entirety of our meal before her shift ended."
"Lack of any hospitality to the degree that i had to ask for sauces when my meal implies that i would want sauces."
"The staff need to be polite and have customer skills. They chatting loud even the customer heard them they don’t care."
"Worst of all is the service from the management, when we complained the manager came and was aggressive and rude."
"However very poor customer service."
"We had no one to clear the table before the mains had come."
"Being accused of not paying when we had is not acceptable, neither is rude staff."
Atmosphere
Pros:
"Great for families, especially on nice sunny days with their outdoor seating."
"Great atmosphere and decor, perfect for big groups of friends and family."
"The feeling I had was like I was on holiday so beautiful was the outside area."
"The atmosphere is beautiful and good scene, even a place to pray which is always a bonus."
"Open space outside for kids to play around."
"Amazing ambiance inside and outside the restaurant."
"Lovely atmosphere."
Cons:
"The place was so noisy."
"The atmosphere isn't the best all feels a bit rushy and loads of people running around you."
"The place is so very noisy it’s not a kind of place that you can sit, eat and have a conversation."
"Next time we will think twice to go to this restaurant as the atmosphere was not welcoming at all."
"Atmosphere-VERY BUSY but can be nice if less busy."
"The area was far too noisy, everything echoed, so I couldn't hear what people in my group were saying."
"Music is too loud, so you can not have a normal conversation."
Value
Pros:
"A bit pricey for what it is though."
"Price is also pretty decent for the portion sizes."
"It's reasonably priced."
"Price is reasonable."
"Surprisingly good value for money considering the sizes of portion."
"The portions are very large and therefore good value."
"The prices are very reasonable for the quality of food and the ambience."
Cons:
"I found the menu expensive for what it is."
"I found the price slightly on the high side."
"Overall it’s too expensive for decent food and average service."
"However, the prices have shot up recently."
"However it was very expensive for what it was. £3.50 for a coke and £22 for a kebab is a tad excessive."
"Not reasonable price!"
"The food is well overpriced!!"
Parking & Location
Pros:
"Lots of parking space."
"It has its own dedicated parking."
"There is ample car parking on site and attendants help manage this which was good."
"Plenty of parking places."
"Location was stunning."
"A whole lot of parking, which is a major plus for a London location."
"Good location and I really like the fact that there is plenty of parking on site."
Cons:
"Bit of an awkward location as it's off a busy A road."
"It can however get extremely busy at times and quite noisy which can be a little annoying when you're trying to have a conversation."
"I think the gents toilets are inadequate for how large the venue is, I had to go up 3-4 times before I got to use the toilet, due to how busy it was."