Address: 336 Acton Mews, London, E8 4EA, United Kingdom
Phone: +442080501550
Rating: 4.6
based on 366 reviews.
Staff Friendliness and Helpfulness
Pros:
"What a great experience. Such friendly staff, they really took their time to explain everything properly."
"Very friendly and help full staff, both in venue and in game world."
"The staff were very patient and helped us out a lot."
"The staff were honestly amazing! 10/10 They made the experience so much better!"
"The staff were very kind and even gave us extra time!"
"The multiplayer aspect throughout the home world is so polished, and you really feel connected with your party if you come with friends."
"My first VR experience and it was so much fun! Staff were super friendly, great choice of games at different difficulty levels."
"The staff were incredibly helpful both in and out of VR."
Cons:
"But my experience was coloured by substantial technical issues. First the headset / microphone did not work for quite some time was staff did not pick up."
"Sadly, it ended being a miserable disappointment. The VR content is good but incredibly poorly managed."
"I had to remove my VR headset and walk out of the pod back to reception to request help."
"We were kept waiting 25 minutes. When we finally were able play one of the members of our party spent the majority of their session having technical issues."
"I have asd and found the briefing was rushed and vague, I explained to man after the briefing I had never used VR before & was anxious."
"The staff were nice but really unhelpful, I feel like they were just following policy."
"A colleague recommended this place for a work social and we all loved it. It was even better than I imagined it would be."
"Real shame as the place looked quite nice. Booked a session for myself and my girlfriend over a week ago using their online booking system."
Game Variety and Experience
Pros:
"They have a variety of games however our favourite was the Arizona sunshine."
"The games were fun, easy to play and the VR made it so enjoyable."
"The games are laid out as a season themed and they have games within this, so there is plenty to do within each of them."
"I absolutely loved this place and I’m definitely planning to come back. The Vr it’s self is amazing, very developed with so many games."
"The VR Experience was simply amazing. There were a large selection of games to play which all were very immersive and interesting."
"Great experience, It was realistic enough that I fell down a couple of times trying to dodge a bullet."
"Wow! I loved this experience so much! You should definitely check out Fujii - you enter such a beautiful and peaceful world, I didn’t want to leave it."
Cons:
"Good fun, however, too much time wasted trying to get into each game."
"Paid for 2 people for 55 mins. My pod was broken for the entire experience."
"We personally wouldn’t recommend this VR experience. The tech was a bit glitchy and being in individual pods meant you had less control."
"Very enjoyable but an hour isn't long enough and also one of my controllers was broken right at the start."
"The staff were lovely and helpful. The food is pizza, and there are simple drinks there like a few beers, cocktails and soft drinks."
"For a beginner too much of their own interface to get a game started."
"Everything about the experience was magnificent, from entering the futuristic space to the staff's attire, to the toilets."
"The games are amazing! My girlfriend had vertigo and had to 'come out' of the game."