Matrix VR Virtual Reality Gaming Arcade and Cinema Reviews Summary

Staff Service

Pros:

• "Staff were kind, patient and professional! I’d give this more stars if I could."
• "The lady who looked after us was so friendly and really made the experience."
• "Staff, particularly Omar, had exceptional service."
• "Our guide was friendly, and provided clear instructions and some decent game recommendations."
• "Looking forward to returning soon. Omar & Jack - great staff members, very friendly & explained everything well."
• "Special shout-out to Jack who I had lovely conversation with, Jack was knowledgeable and explained the technical side with great enthusiasm."
• "The gentleman that guided us through was fantastic and gave great recommendations."
• "Will and Cam were excellent hosts, they got our group of 4 settled in, walked us through tutorials."

Cons:

• "Bit of a strange place to turn up to, as it seems to be a disused shopping centre."
• "It was a bit tricky to find the parking if you don't know the area."
• "My only disappointment was that the VR Ping Pong was only on one of the systems, meaning I couldn't play against my partner."
• "Would have given 5 stars if the website was up to date."
• "We did experience technical problems with the hardware."
• "The Plank was by far my most intense."
• "Enjoyed Zombie survival mode and Archery. Rooms were clean and the time flew by quite quickly. Would have given 5 stars but blurriness of the VR system caused a bit of strain on our eyes."

VR Games and Experiences

Pros:

• "The range of games were really fun. Great first time doing a VR."
• "The games were epic and the staff, particularly Omar, had exceptional service."
• "Matrix provided a decent range of VR games of varying difficulty and genre."
• "The room itself looks quite ordinary but the magic starts when the VR headsets are on & you are transported into different worlds."
• "They keep the equipment clean. Definitely a go to for newbies to VR all the way up to expert."
• "Really great. Omar our host was kind, patient and calm in the face of 3 complete novices."
• "Such a huge collection of games to choose from to play."
• "On entry, and anticipating an arcade setting, we were surprised to find what appeared to be more akin to an office suite."

Cons:

• "I just wish in the zombie game, moving around in the VR was available."
• "Unfortunately Dan got a kick in the shin from me when he was helping me with my gun (a zombie came up to me)."
• "The driving simulator was also interesting but some of us felt a bit dizzy from it."
• "The experience was much better than expected, I have previously tried various 'off the shelf' devices, but these professional sensor based systems offer something extra."
• "The zombie game was scary fun. Big shout out to Cameron. Very thorough with his guidance."
• "They were very knowledgeable about their games and were able to offer sound sensible advice to help me to decide which ones would be suitable for him to play."
• "Would have given 5 stars but blurriness of the VR system caused a bit of strain on our eyes."
• "We played a few games, they were interactive and you got a good experience of shooting a bow and arrow, shooting a pistol at zombies, driving etc. But in my opinion the games could have been more exciting."