Address: Montfichet Rd, London, E20 1GP, United Kingdom
Phone: +442085559149
Rating: 4.3
based on 162 reviews.
Food Quality
Pros:
"Authentic Italian 🇮🇹 cuisine. Good value for money, fresh and tasty dishes, good variety, vegetarian options."
"The carbonara pasta is great and tasty."
"The pasta is fresh and served very quickly, the food is delicious and never ceases to amaze me."
"Food is great and of high quality."
"Amazing meal!! Wow. It really felt like I took a trip to Italy."
"The pasta tasted fresh and the sauce was thick and creamy and extremely delicious."
"The food is great quality, healthy and delicious."
Cons:
"Pasta not made properly and the meal was SO DRY."
"Just ordered my food with deliveroo, the worse pasta I ever eat in my entire life... overpriced for the portion received."
"Not even of the standard of a pizza express. Would walk on by next time."
"The food was awful… the pasta they do is terrible I had the famous Bolognese which was tasteless and hard to chew."
"The spaghetti is way too sour, despite adding salt and pepper it did not make any difference."
"The pasta I received was the worse. This time the sauce was literally scrambled eggs on the bottom, pasta on top with no sauce, tasteless, very oily."
"The sauce had no flavour and tasted watery; a good base was obviously lacking which made it more akin to a school lunch pasta."
Service
Pros:
"The stuff was very friendly and welcoming, especially Tiziana."
"Freshly prepared dishes served by very polite staff."
"Staff very polite and quick service."
"Service was impeccable. Especially Victoria, who went to great lengths to help us order."
"The staff are so helpful and friendly, especially Chris knows us now and is always very welcoming and kind."
"The staff are great, they serve you fast & are attentive if you need them."
"The service was fantastic, very friendly staff and welcoming."
Cons:
"For some reason one staff member always seems to be doing some kind of accounting nearly every time I’ve come here at random tables, she looks quite stressed!"
"Just the lady on the till did not know how to use the system today and it took ages to order food."
"One of the employees promptly came to ask me to leave the premises, if I wasn't ordering anything."
"The other insane thing is that the staff is very unprofessional."
"Service was not great as before. The beer tap was broken so I need to pay more for the drinks."
"Very poor and awful customer service. The manager were disrespectful, unprofessional and immature."
"Customer service is very poor and offensive by the manager."
Value
Pros:
"Well, reasonably priced too."
"Had a Spritz with nibbles with my partner, for 7£ each is a bargain in London!!!"
"The kids menu is very good value at £5.50 with a reasonably sized portion of fresh pasta and a very tasty sauce from a wide selection."
"Very nice place with a good selection of affordable pasta, sauce and cheese combinations."
"The food is affordable and delicious."
"High quality Italian food at reasonable prices."
"This is exceptional Italian food for the price. Really fresh pasta, generous portions and such quality flavours!"
Cons:
"Not what I expected. I order a Ravioli and a can of coke for a total of £17.70 and the portions is very small for what I spent."
"They say you get what you pay for but when you pay over £10 for what is essentially a bowl of pasta you hope it's something special."
"I would say it's slightly over priced and the portion sizes are a bit wanting."
"Overpriced, a huge fan for years, pasta's still fresh but now a rip-off."
"It's expensive for what it is - the cost of the pasta dish I purchased was the same cost of a main course at a middle market restaurant."
"Very expensive in terms of taste and prices."
"I paid £20 for Spaghetti and a coke. Overpriced for the quality."
Atmosphere
Pros:
"Nice to have an area to sit down with friends and enjoy a fresh meal."
"Fresh, hot and delicious, what's not to love about this place?"
"Very Roman and very much italic vibes."
"The vibe of this place is really nice."
"The environment and atmosphere personally is great."
"Away from the main food courts, a hidden gem at Westfield Stratford."
"Lovely place and lovely food love y staff!!! We are regular and we would like to say a big thank you to Cristiano, Joy, Marco, never see an impeccabile service like there!!!"
Cons:
"Make sure you do not wear track suit. They judged the sporty look!"
"The restaurant is open plan which provides for a relaxed atmosphere if you can get past the uninviting service."
"Not a nice place to eat, both myself and my partner had terrible stomach ache after going to this place."
"It misses the Italian liveliness."
"For an authentic Italian place it's disappointing to get overcooked pasta, tiramisu in a plastic cup like it's Tesco carbonara sauce."
"Not very good customer service, stood outside the door patiently waiting for someone to acknowledge me and seat me."
"We arrived at 8:30 PM, and they were already closing even though Google indicated their closing time as 9:00 PM."