Made in Italy Reviews Summary

Service

Pros:

• "Service excellent, and efficient."
• "Service was Super fast."
• "The staff are always very accommodating & efficient!"
• "Thanks again for the warm welcoming and generous portions!!!"
• "The team at Made in Italy were super helpful when I was organising the booking, and on the night they were fantastic – really hospitable and couldn't do more for us."
• "Thank you for the lovely costumer service."
• "The staff was attentive and very pleasant and the food delicious."

Cons:

• "The waitress pretended that we ordered twice what we ordered."
• "Waiter was extremely rude and got into an argument with me and my girlfriend."
• "The service was horrific. Starters and main course where over one hour apart."
• "We asked for salt and pepper and the waiter forgot."
• "Rude staff, and a big language barrier."
• "The host ripped the payment machine out of my hands while I was in the middle of entering my pin."
• "Sad to leave this but waiter guy with glasses upstairs ruined my experience."

Food Quality

Pros:

• "Amazing place with a absolutely fantastic carbonara pizza! Great vibe on terrace."
• "The food was delicious."
• "Wonderful In so many ways. The food, atmosphere and staff were lovely."
• "Amazing pizza Gianluca Vialli, spicy. Top meatballs, among the best I have ever had."
• "Food is fantastic and pizza perfect!"
• "The tomato sauce is rich with flavour and the bread is very tasty."
• "This was some of the best chicken I have ever had. The flavour was incredible and it was cooked really well."

Cons:

• "However the roof was leaking and we had to move the tables around because they couldn't seat us elsewhere."
• "Bacon undercooked which is a gross experience (imagine chewy uncooked fat)."
• "The pizza bases were so burnt it was inedible."
• "Food was cold when served."
• "The tuna main dish had no seasoning."
• "The portion of the food was a joke!!"
• "Very very poor. Paid £16 (!!!) for a pasta bolognaise. Came out and the portion was smaller than a child's plate."

Atmosphere & Decor

Pros:

• "Lovely roof terrace - feels like a slice of Italy right here in Chelsea."
• "The restaurant, the decor, the atmosphere is brilliant."
• "It genuinely feels like an authentic trattoria, with a lovely atmosphere."
• "This is a wonderful restaurant, reminding an Italian trattoria somewhere in the villages of Tuscany, beautifully decorated and with such a beautiful tuscanian aesthetic feel."
• "The decoration is so beautiful."
• "Overall, the atmosphere was wonderful in this place, very rustic."
• "The summer-friendly upstairs terrace seating enhances the overall dining experience."

Cons:

• "Used to be one of my favorites but after visiting last Saturday, I am never going back… super noisy, hardly any space between tables and food was very mediocre."
• "One downside is the decor is pastiche to the max, bit of a shame!"
• "Having enjoyed our time pre covid I thought I would revisit this time with my parents. I would describe the atmosphere as a students hang out. It was quite smelly and the tables sticky."
• "We were given a table upstairs where it was very noisy and incredibly squashed up."
• "This time, I was disappointed. No sign of the old family owned restaurant ambience."
• "The interior design of the building is nice, but cramped."
• "a truely awful experience. I have never been on the receiving end of such rude managment."