Rocca Di Papa Reviews Summary

Service

Pros:

• "The service is friendly and attentive (but not overly so) and the atmosphere peaceful and comfortable."
• "All management were lovely and everyone seemed to enjoy their job!"
• "The staff were great; very friendly and accommodating."
• "The customer service is great and friendly."
• "The service was really good, the staff were friendly and the food came in good time."
• "The staff were friendly and attentive."
• "Service incredibly efficient and hosting warm and welcoming even to the first time visitor."

Cons:

• "Ordered a takeaway pizza, it took ages and they forgot about us while we waited outside. The pizza was cold, the mozzarella and meat were hard."
• "The only let down was the staff, who seemed very preoccupied and appeared to have preferred to have been anywhere else."
• "Very poor service accompanied by shockingly sub-standard food."
• "The service is usually OK but it does feel like they are trying to get you out the door as quickly as possible as soon as you arrive."
• "Rude, inattentive and unbothered staff."
• "Our first waitress didn't seem to speak English very well."
• "Very poor service."

Food Quality

Pros:

• "Affordable, spacious and serving tasty food, it felt a lot more up market than the bill at the end would suggest."
• "The food is solid fare, nothing pompus and nothing overblown."
• "Food is very good especially the pizza dishes so worth a visit."
• "Delicate food, cooked to perfection, great flavours."
• "The food is delicious and beautifully presented, pizzas are our biggest hit."
• "Enjoy the atmosphere. It's great."
• "The food was fresh and tasty."

Cons:

• "The quality of the food has certainly deteriorated, I had the seafood risotto and the taste was bland."
• "The food was disappointing."
• "I ordered sausage and belloti beans and was served baked beans with cheddar on them, it tasted like something you'd serve a 9year old for breakfast!"
• "The main course wasn’t great."
• "The food wasn't great. I ordered a Margherita pizza and the base was chewy."
• "Terrible pizza pretending to be top flight - mozzarella was what I can only imagine to be the shredded kind out of an industrial sack and melted in to chunks instead of blending in with the sauce."
• "The pasta was very bland and I couldn't taste any seasoning, flavours or sauce."

Atmosphere

Pros:

• "It's also kids friendly place, but without being overly 'kids like'."
• "It's perfect for families with kids."
• "The restaurant itself has a nice atmosphere."
• "It was busy and a good vibe when sitting down."
• "Bright and airy local restaurant in Dulwich Village."
• "A little expensive but good quality."
• "Always busy but it's a bigger space than it looks so worth trying for a walk in if you haven't booked."

Cons:

• "However it was just so loud, as if a bomb kept going off."
• "The 28 pounds prosecco was very watery and most likely one of the cheapest I have ever seen."
• "Who was unwelcoming and abrupt for no apparent reason."
• "Outside space could do with a little rethink."
• "We were often forgotten by the serving staff."
• "However when we arrived the staff could have been a bit more inviting."
• "Although I complained, asking the chef to be informed, the brusque waitress brushed it off."