The Polly Tea Rooms and restaurant Reviews Summary

Atmosphere & Decor

Pros:

• "Really lovely traditional tea rooms in beautiful Marlborough."
• "The service was quick and friendly, there is a lovely atmosphere, very child friendly and the food was incredible."
• "Cute inside."
• "A warm, welcoming dainty tearoom that offers a wide variety of cakes and amuse bouche."
• "A proper old English tea room with lovely decor, atmosphere, charm and even linen table cloths!"
• "I loved the cute ambience."
• "The tea room was lovely, really quaint and cute."

Cons:

• "It is quite cramped inside, and wheelchair access is very limited."
• "Too many tables very close together, completely understand the need to maximise revenue but this was too cramped."
• "We were shown to a table hidden in the rear of the restaurant."
• "Sat outside and watched life go by in this lovely bustling town."
• "Was very disappointed on our visit in October this year, food was very mediocre and place had no atmosphere."
• "No clear sign of NO SMOKING on terrace."
• "This pretty tea room was disappointing."

Service

Pros:

• "Warm welcome at front of restaurant friendly and helpful staff."
• "The Manager Steph welcomed us in and provided a first class breakfast."
• "Well worth paying that little extra for the efficiency of the staff, presentation of the food, not much waiting and very enjoyable atmosphere."
• "The staff service was excellent very warm greeting, I would definitely recommend this place."
• "The staff was helpful and attentive."
• "Staff were helpful too."
• "The staff were attentive and super friendly, and the manager moved us to a quieter table from our initial one rather near the noisy central serving area."

Cons:

• "Others would benefit from a little more training."
• "The scrambled egg wasn't scrambled and consisted of large lumps of either yolk or white and was luke warm."
• "The food is nice when/if it finally arrives but any drinks you may (or may not) have received by then have either run dry or gone cold."
• "Not at all happy there I asked for hot water and got a cold glass of water we both had a slice of cake one was carrot the other was walnut there were both dry and did not seem fresh."
• "The sandwiches were slightly stale."
• "Staff not quite capable to deal with a complaint."
• "The piece de resistance was the dreadful ladies toilet."

Food Quality

Pros:

• "The food was also excellent, both tasty and plentiful."
• "Excellent food drink and service."
• "The breakfast was amazingly delicious 😋."
• "The gluten free lemon cake with almonds flakes is absolutely gorgeous!"
• "Components of full English were all delicious, eggiest egg in the county I'm sure."
• "Scrumptious Chocolate Fudge Cake!"
• "Cream tea was excellent. Amazing scones, made with yeast so the finished result is like a cross between a scones and a soft bread roll."

Cons:

• "Breakfast was ok but not hot enough and the portions were very small."
• "The scrambled egg wasn't scrambled and consisted of large lumps of either yolk or white and was luke warm."
• "The food wasn’t great."
• "Cakes... did not taste as good as they looked."
• "The quiche didn't have any seasoning and was bland."
• "The cake itself was bland, tasteless and barely tasted of coffee."
• "The food was awful. Cold eggs, old chewy mushrooms, cheap baked beans."

Value for Money

Pros:

• "Just had our first takeaway from the polly and it was brilliant... and only 7.95."
• "Good value for money and my table had a view of the high street worth a repeat visit."
• "I thoroughly enjoy my meals there and I think the prices are very reasonable."
• "Food - fish pie x 2 and steak and ale pie were excellent and very reasonably priced."
• "The full high tea experience is superb and their breakfasts are all beautifully cooked and presented."
• "Perfect service, amazing cakes."
• "A great place to stop for traditional refreshments with a wide variety to choose from."

Cons:

• "It is rather pricey, but worth it as a treat once in a while!"
• "The prices are definitely not low!"
• "Sadly also felt it was overpriced for what it was!"
• "For that sort of money you expect better."
• "£40.35 for frankly, meals that were way below par!"
• "Drinks and cakes were very expensive."
• "Expensive for what you get!"