"Felt very safe with the Covid precautions they had in place: table service, all staff wearing masks, track and trace, sanitiser on all tables."
"The staff are all really friendly and helpful."
"The manager kindly moved the people in our spot and we were seated."
"The staff were fantastic and the food was absolutely sensational."
"Service was fantastic from Jess and Fran!!"
"The service was perfect despite being very busy. Lots of staff so you aren't kept waiting."
Cons:
"They clearly have a wasp problem and rather than helping solve the issue, I was told ‘others have complained too, sorry!’"
"The staff were ok but didn't really have time for us or other customers."
"Service slow even though they weren't busy."
"The service overall, I thought was poor, unorganised and lacked care."
"Service is awful, the wait times are very long, lots of staff and wasn’t busy, had to keep chasing drinks and food."
"Service was slow, wasn't given a steak knife, wasn't approached to ask how our meal was."
"Over a hour and a half wait for food and with 3 small children was not acceptable, when the food arrived it wasn’t even hot."
Food Quality
Pros:
"The food is excellent but to order a main course at lunch and get a pasta dish that would seem mean even as a starter was a great disappointment."
"The tapas dishes of mushroom fritters, mac and cheese croquettes and chorizo that we shared for a starter were all delicious."
"Excellent food with good and cheerful service."
"Their Sunday roast is above average, making it a go-to spot for a hearty, comforting meal."
"Our meals were fresh and imaginative."
"Food was fab 👌 cannot fault it."
"The food was delicious and reasonably priced."
Cons:
"Disappointed small portions not value for money."
"The food was mediocre, every single order we made was brought out wrong."
"Portion sizes terrible and ridiculously over priced."
"The pizza was very bland and unappetising."
"The food was really disappointing, 3 scallops the size of a 20p piece, cold, not cooked and beef skewers that were overdone and also cold."
"The food wasn't the quality you'd expect for the price - steak was a poor cut and not cooked well at all."
"The food is not above average and we quickly realized how NOT to judge a book by its cover."
Ambiance and Setting
Pros:
"The setting is gorgeous and the play area for the kids is fantastic!"
"Fine dining? Pub? Family friendly venue? Kind staff with excellent service? Beer? The Old Vol ticks all the boxes."
"Such a lovely place! Gorgeous setting and styling!"
"lovely surroundings, we sat upstairs overlooking the fields and children's play area."
"Quite surprised how nice this place was. It's situated in a country setting on a very quiet road."
"The outlook and setting is very nice and it's outside space is lovely and is not completely finished yet."
"Beautiful restaurant, really nice food, generous child portions, AMAZING outside seating area and the playground is a mini city for children!"
Cons:
"The group swearing at the bar and gambling in front of the staff and other customers isn't great."
"Music (solo artist) on Saturday afternoon far too loud."
"Refurb is style over substance. Couldn't sit comfortably as artificial plants stuck down my neck due to troughs over bench seating."
"Went for a drink in the beer garden. What a joke. Was met by a man with a clipboard and told if not got a booking then couldn't go in haha."
"A friend couldn’t recommend this place highly enough and said our two kids would lose their minds in the play area so we were really looking forward to bringing them and two sets of grandparents here. However, to my 2 and 4 year olds' disappointment when we arrived, the whole garden area was reserved for a private grown-up party."
"The Old Vol was noisy - pop music from the bar warred with opera from somewhere."
"But very disappointed with you can only book to have a meal in the beer garden that's discrimination against someone who only wants to have a drink."
Value for Money
Pros:
"The price was very reasonable and I would have paid more I was so happy with everything."
"Really nice place which has a nice menu, I would put the food on the expensive side, but it is good quality and tasty, so it is worth it for me."
"Great value for the night, with good atmosphere and staff were great."
"A good range of drinks at fair prices."
"The food was very nice & reasonably priced."
"Had a nice meal although it's a little pricey for a lunchtime menu meal but then the meal was presented and cooked lovely, you get what you pay for."
"Amazing food, amazing service at an amazing price."
Cons:
"Extra £4.50 for cauliflower which should be included with the meal."
"Expensive, very small meals. Nice food but 2.95 for a ramekin of new potatoes! (3 potatoes!) REALLY????"
"Starters and sweets expensive."
"If you like fine dining this is the place to go certainly not cheap food."
"The cheese plate left a lot to the imagination. It was a very dull plate of English cheese."
"We thought the drinks prices were a little steep."
"The yorkshire’s were overdone, the roast potatoes were so hard you couldn’t get your fork in."