The Red Lion Ellesmere Reviews Summary

Staff Service

Pros:

• "ALL the staff are polite friendly and very efficient."
• "Great staff, a real credit to the inn."
• "The staff were very friendly and obliging."
• "Service was really good prompt, polite and helpful."
• "Staff in the main were great."
• "Staff are very good, breakfasts are very good."
• "Very helpful, friendly and polite staff."

Cons:

• "Service from the young waiter was less than I'm afraid."
• "But most of the fun revolved around the poor service, which at times was comical."
• "Shame service was so slow and place cold"
• "Service wasn't very quick"
• "But the whole experience was ruined by waiting 30 mins for the starters and over 30 mins for the bill and not being checked in on from the wait staff."
• "Poorly managed and over 1.5 hour wait for food with no explanation provided during the wait."
• "The service was a little slow."

Food Quality

Pros:

• "Food was absolutely incredible, best steak and ale pie I've ever had."
• "Big portions and top quality."
• "Lamb and beef were beautiful."
• "really tasty food, reasonably priced"
• "Great food, lovely staff and in a really nice location."
• "The Roast dinner was delicious lots of meat roasties and super veg."
• "Food was lovely, big portions and served in a timely manner."

Cons:

• "Meal on Friday evening not good at all."
• "We found the main courses inedible"
• "Food isnt too bad not far off a hungry horse standard"
• "Shame the puddings were all commercial and not homemade."
• "Food was average, one meal was undercooked."
• "The majoring of the food was also well done to burnt."
• "The food was bland and not worth an hour wait or the price they charged."

Accommodation

Pros:

• "Stayed in very nice, recently refurbished room."
• "Rooms very spacious and very clean."
• "Really liked the room, the bed was comfortable, the bedding was soft and warm."
• "rooms are in good condition as well as the shared bathrooms."
• "The accommodation was simple but spacious and clean."
• "nice comfortable rooms"
• "Bedrooms clean and warm on a bitterly cold night."

Cons:

• "Small rooms, stained sheets, smelled musty."
• "The en-suite bathrooms were cold in the court houses at the back."
• "Sadly let down by the bed, very uncomfortable."
• "Room was quite basic and next to main road, with village clock chiming every hour, so not that peaceful."
• "room was damp and grubby.. the toilet and showers even worse"
• "To charge us for a room we couldn’t access even worse."
• "The accommodation let it down as did the attitude of the manageress."

Ambiance & Atmosphere

Pros:

• "Good choice of beers and well kept with a really nice local pub atmosphere."
• "Friendly & relaxing atmosphere with an extensive menu."
• "An Excellent, friendly atmosphere"
• "marvellous atmosphere"
• "Lovely atmosphere, basic room, with tea, coffee biscuits, and room service from bar once order placed."
• "Lovely food, drinks and atmosphere."
• "It was packed with happy diners and drinkers all having a lovely night."

Cons:

• "Atmosphere was absolutely dead on a Saturday evening."
• "A very dark place to eat."
• "The premises were not warm inside considering it was a cold rainy damp day."
• "the worst part of the experience was very loud background music"
• "Service slow, music too loud for conversation."
• "Very noisy pub quiz, no need for the loud PA system."
• "The music was a little loud for our preferences."

Value for Money

Pros:

• "Very fair prices."
• "Good size portions and very fair prices."
• "The food was very good quality and tasted great."
• "Price of the room was very good."
• "Offers excellent value for money."
• "Food was lovely fresh and hot and really good value for money"
• "Good hearty food with generous portions"

Cons:

• "they have cut back on there size of meals and prices have gone up quite steep"
• "raising the prices will have a negative reaction"
• "Hardly any meat a spoon full of garden peas and six small new potatoes not a lot of variety on the plate and expensive."
• "£10 minimum spend on a card transaction?? Won't be going back that's just plain greedy"
• "Food was absolutely disgusting, steak was literally inedible."
• "Waited two hours for food only to be served a couple of cold chips and two tiny pieces of chicken that cost me £13."
• "food could be better,,,how the hell can you serve cold chips"