Silver Fox Dog Rescue Reviews Summary

Category: Animal rescue service

Address: 285 Hindley Rd, Westhoughton, Bolton BL5 2DY, United Kingdom

Phone: +447941340016

Rating: 4.7
based on 122 reviews.

Adoption Process

Pros:

  • "A pleasant adoption process!"
  • "Great communication from Claire all the way through to picking him up from the foster home."
  • "I had a home check which was fantastic, this was to ensure my home would be suitable for her."
  • "After a quick home check, we were able to introduce Tinx and Maisie to make sure they got along."
  • "The adoption process was very easy for us as we matched all the criteria."
  • "The adoption process was thorough and also easy."
  • "The whole process was seamless and fast!"
  • "We had a virtual home inspection and passed!"

Cons:

  • "After over a week of daft questions that were answered in the first email I sent Iā€™m still none the wiser as to whether I can adopt the dog I applied for."
  • "No phone call made to me to arrange a home check and no phone call for the deposit."
  • "If I could give them 0 stars I would... We couldn't adopt because our dog was unneutered."
  • "Not impressed by there attitude or there prices, there dogs not gold bars your selling."
  • "Very abrupt messaging and not helpful AT ALL comes across very rude from a supposed care for animal rescue centre."

Support and Communication

Pros:

  • "They are always one click away for advice and do a superb job with their fund raising."
  • "Communications were always really pleasant and the fee for adoption is more than reasonable."
  • "The team kept me up to date throughout, from home check to the day of collection."
  • "I found them very caring, thoughtful and considerate in their approach."
  • "The questions raised left us reassured that we were the right match for each other."
  • "They carefully checked that the dog I had chosen would fit into my home."
  • "They ensure each dog goes to the right home even if that means you don't get the dog you want because their wellbeing comes first."
  • "They are always there to help and offer advice if needed."

Cons:

  • "Sadly she died after 2 years due to a condition that the vet said she probably picked up as a pup."
  • "Our dog had a few issues, and which one wouldn't after ending up in Foster care."
  • "We did have a settling in issue with him when he first arrived."
  • "Our little girl was terrified of most people."
  • "Most of their dogs have been through horrendous trauma before getting to Silver Foxes foster homes."
  • "Every dog needs a loving home so by all means, apply. Just be aware that if you don't fit their criteria they will not be polite or professional to you!"

Overall Experience and Satisfaction

Pros:

  • "I would definitely adopt another dog from here without hesitation, fantastic rescue 5 ***** +"
  • "I thoroughly recommend Silver Fox Dog Rescue for anyone looking for a four (or three) legged family member."
  • "I would take these reviewers with a pinch of salt. Silver Fox have been nothing short of excellent."
  • "Thank you Silver Fox. xx"
  • "Silver Fox has great communication from start to finish, even afterwards they are like a community."
  • "The whole process was professional with information shared throughout."
  • "The work you do to ensure dogs are rescued is amazing šŸ‘"
  • "Silver fox were very professional the foster Carer went above and beyond to help and guide us through the process."

Cons:

  • "We got our SF rescue just over 5 years ago, I found silver fox really helpful and thoroughly checked everything with me to make sure I was getting the best dog that suited my family."
  • "The work done by Sophia in Romania followed by Foster persons here in the UK, then finally by Claire and her team is brilliant."
  • "They put the dogs at the centre of all they do. Because they use a fostering model they get to know the dogs really well."
  • "They were honest about both dogs so I was prepared for the problems and even when I had unexpected problems they were very supportive."
  • "Our little girl was terrified of most people."
  • "Most of their dogs have been through horrendous trauma before getting to Silver Foxes foster homes."
  • "Every dog needs a loving home so by all means, apply. Just be aware that if you don't fit their criteria they will not be polite or professional to you!"
  • "Not impressed by there attitude or there prices, there dogs not gold bars your selling."

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