Address: Cwmlogin House, Cefneithin, Gorslas, Llanelli SA14 7HB, United Kingdom
Phone: +441269843084
Rating: 4.4
based on 298 reviews.
Staff and Service
Pros:
"The staff were all caring and dedicated."
"Staff courteous and friendly and helpful."
"The staff are totally amazing and Joe who works at Many Tears Rescue talked us through the whole adoption process."
"What these guys do is amazing! Friendly, knowledgeable staff, happy to help and answer your questions."
"Very personable and professional staff, working in very busy (and on the day - very hot) conditions."
"The handsome guy who helped us was lovely and the rescue looks well maintained definitely with the animals at the heart."
"The staff I dealt with through the whole process (by phone) were all lovely and knowledgeable."
Cons:
"Absolutely appalling, spoke to a guy tonight about a dog that was on pre-loved that look like it had been used as a bate dog."
"Went and gave significant donation to the rescue centre was very disappointed with response from staff there."
"The way the staff spoke to each other was hard to watch."
"I am absolutely disgusted with the way I was spoken to today by Sylvia who runs Many Tears Llanelli today... she is the most rude human being I have ever met."
"The home assessment staff are ridiculous and in my opinion on a power trip."
"The place was chaotic extremely smelly and staff were rude, unsympathetic and abrupt."
"Staff was rude."
Adoption Process
Pros:
"The adoption process from start to finish was fantastic thanks to the extremely helpful staff."
"Most importantly they will always want the dog to return to them should circumstances change."
"Many Tears makes absolutely sure the new home is all the dog needs."
"The adoption process which includes a home visit has quite strict criteria to ensure you can offer a suitable home, it is also very quick."
"Can't recommend Many Tears enough! From initially applying for a couple of dogs and getting a prompt response, homecheck and contact from fosterer, we ended up finding and taking home our dog within a week!"
"They will match the right dog to you and take a lot of time to ensure the dogs are going to safe forever homes."
"Easy to talk to about chosen dog, over the phone home check and warm and hospitable on arrival and viewing."
Cons:
"After rescuing 4 dogs over the years... Many Tears have made me feel a complete failure."
"Not a good experience. Provided a video of perfectly secure garden and home and was then asked to provide extra video footage of a wall that is behind trees 4ft deep and 15ft high."
"I feel bitterly disappointed about the way my application to rehome a rescue dog has been handled."
"I also feel that with so hoops people have to jump through to rescue a dog they will turn to puppy farms to get a dog."
"The staff rushed us out and made us feel a burden. The process is harder than flying a shuttle into space."
"We were told she has never lived in a home… But not told her extent of her anxiety and aggression."
"The reason they give us was we didn’t have experience with ex breeding dogs even though we put in the application that our current dog is an ex breeding dog."
Facility and Environment
Pros:
"The place is fantastic 👏 well looked after and clean."
"We were thankfully accepted to adopt Lola (previously spice) the kennels are absolutely beautiful."
"The kennels are absolutely beautiful."
"The grounds are kept beautiful, everyone so busy caring for the dogs, etc."
"The site is clean. Friendly and very well looked after for the dogs."
"I liked that the dogs were kept in groups for company and they had heat lamps to keep them cosy."
"A responsible dog rescue centre. It appeared well kept, with dedicated staff."
Cons:
"Firstly I would like to say how amazing any animal rescue centre is, that has the best interest of animals at heart and I believe Many Tears too, however, it seems they are very overcrowded."
"Cats were also housed next to dogs which is extremely stressful."
"Whilst the cause is a valiant one, the website is one of the worst websites I have had the pleasure to visit and is straight out of the early 2000’s."
"Only now able to share my views as I was too emotional before. After the passing of our beautiful jack Russell I turned to 'many tears' with hope to bring love to a dear soul back within our family unit... but the rudeness I endured off the lady who runs this was absolutely awful."
"Situated a few miles from the national botanical Gardens I would like to use words like amazing but it's quite sad to see the mainly dogs from breeders for rehoming."
"We were over the moon to adopt our beautiful Cleo (DOVE)... We are now devastated that we have had to return her to the rescue home as she has bitten 2 people today."
"It's heartbreaking to see all the dogs that have been mistreated and unloved and our latest addition to our family is certainly in need of love and care."
Charity and Mission
Pros:
"Such friendly amazing people. They do so much for the animals in their care and rely on donations."
"Such care for all of these animals, total respect."
"Many Tears are the most incredible charity."
"An amazing caring deserving charity with beautiful animals to adopt who get only the best care and attention whilst they wait for their forever home."
"A genuine rescue that works hard to home ex breeding dogs and other neglected or mistreated ones."
"They do a brilliant job looking out for little fur babies who can't look after themselves."
"They are so compassionate and have the welfare of each individual dog at the core of their ethos."
Cons:
"Absolutely fantastic place. We picked up our forever home dog Coco (Ariel) today and have to say the adoption process from start to finish was fantastic."
"I will never support this UNREGISTERED charity as I feel I have been treated worst than the puppy farmers."
"Please please do your research if adopting from many tears, as they take in puppy farm breeding dogs with NO QUESTIONS asked."
"For all the rescues and shelters complaining about an overflow of animals with rising prices to feed and care for them; what they charge for an adoption fee is highly ridiculous."
"So basically you need to be a retired professional dog trainer specialising in large breeds that never leaves your home, never has people in your house and owns acres of land and a huge house and doesn't work at all not even from home."
"We've tried applying for so many dogs but always been rejected."
"Don’t deal with them. The other thing that concerns me is how come they have the monopoly on Bichons and 99% of them are female ex-breeders."