Address: Worplesdon Place Hotel, Perry Hill, Worplesdon, Guildford GU3 3RY, United Kingdom
Phone: +441483232407
Rating: 4.1
based on 266 reviews.
Food Quality
Pros:
"The food was delicious and plentiful."
"Very good food (slow cooked lamb and pulled pork burger are delicious)."
"The food was great - both the meat and vegetarian options, which is not always easy to find!"
"The food at dinner was delicious (the chicken schnitzel is a must)."
"Food was excellent - Sunday roast, Yorkshire puddings especially excellent."
"The food was lovely, pub food in a restaurant setting, all home made!"
"Food served is freshly made, tasty and well presented."
Cons:
"Cod overdone and chips were scraps at best."
"Food was ok half what i ordered was missing off my plate."
"The food way dry. We had to send one meal back."
"Really disappointing, the food way dry."
"The pork was dry as paper and potato’s were hard like they were reheated from 2 days ago."
"The food was mediocre, very salty and overpriced."
"Food was appalling. I ordered the crab salad. I was served with a thin slice of lettuce with paste no texture of fish inside!"
Service
Pros:
"The staff's warm hospitality, impeccably clean room, and delightful view made my stay unforgettable."
"We are in the Bar area that evening and were looked after by Kelly, Jack and Jordan. Great Teamwork and all enthusiastic and keen to offer great service."
"From the friendly greeting to the attentive service, everything was done to put us at our ease."
"Staff were very friendly and helpful, the food was delicious and the room was clean and welcoming."
"Staff were very efficient, happy and accommodating."
"The staff were exceptionally helpful, even printing our speeches for us on the wedding morning."
"The staff were lovely and inviting to all of us, they could not be more helpful if they had tried!"
Cons:
"The only downside was that they brought us the wrong drinks."
"Took several minutes to get someone's attention to get cutlery after food arriving."
"Extremely poor and slow service, sat down and was forgotten about, no menu or drinks."
"Staff very disorganised..waited hour before able to order."
"Service was absolutely terrible. Empty glasses and plates were left. We had to move them ourselves to an empty table."
"Service chaotic... There appeared to be only one person handling drinks orders and serving, and food ordering."
"The waitress was arrogant. Did not provide enough menus, had to chase up, and find her, only to be told that she would get some more printed....."
Accommodation
Pros:
"The room with the best made bed I've ever seen."
"The room was small but had everything I needed."
"The room was very comfortable with everything you could possibly need - coffee, snacks, water, TV etc’."
"The room was brilliant, king size bed, roll top bath and views over the garden and lake."
"Very clean large room with everything we needed."
"A real surprise gem! Booked quickly as needed a room for the night, found it lovely, quirky, comfortable and friendly."
"The room I was in was spacious, the bed was divine and the overall look with it's vintagey feel is just wonderful."
Cons:
"Sadly the cleanliness of the bathroom facilities (in room 2) was not to the standard we were expecting."
"Rooms were not clean, cobwebs everywhere."
"Rooms were smaller than advertised, and a so-called superior room featured no air con, mini bar, or even a decent hair dryer."
"The first double room was an inadequate size/layout wise."
"The room was depressingly furnished with peeling wallpaper and the bed was extremely uncomfortable."
"My daughter's chips were cold, the hot dog roll was stale and the sausages were over cooked and hard."
"The hotel room door leads straight to outside and is cracked, so let's in light and cold!"