Worplesdon Place (Hotel) Reviews Summary

Category: Extended stay hotel

Address: Worplesdon Place Hotel, Perry Hill, Worplesdon, Guildford GU3 3RY, United Kingdom

Phone: +441483232407

Rating: 4.1
based on 266 reviews.

Food Quality

Pros:

  • "The food was delicious and plentiful."
  • "Very good food (slow cooked lamb and pulled pork burger are delicious)."
  • "The food was great - both the meat and vegetarian options, which is not always easy to find!"
  • "The food at dinner was delicious (the chicken schnitzel is a must)."
  • "Food was excellent - Sunday roast, Yorkshire puddings especially excellent."
  • "The food was lovely, pub food in a restaurant setting, all home made!"
  • "Food served is freshly made, tasty and well presented."

Cons:

  • "Cod overdone and chips were scraps at best."
  • "Food was ok half what i ordered was missing off my plate."
  • "The food way dry. We had to send one meal back."
  • "Really disappointing, the food way dry."
  • "The pork was dry as paper and potato’s were hard like they were reheated from 2 days ago."
  • "The food was mediocre, very salty and overpriced."
  • "Food was appalling. I ordered the crab salad. I was served with a thin slice of lettuce with paste no texture of fish inside!"

Service

Pros:

  • "The staff's warm hospitality, impeccably clean room, and delightful view made my stay unforgettable."
  • "We are in the Bar area that evening and were looked after by Kelly, Jack and Jordan. Great Teamwork and all enthusiastic and keen to offer great service."
  • "From the friendly greeting to the attentive service, everything was done to put us at our ease."
  • "Staff were very friendly and helpful, the food was delicious and the room was clean and welcoming."
  • "Staff were very efficient, happy and accommodating."
  • "The staff were exceptionally helpful, even printing our speeches for us on the wedding morning."
  • "The staff were lovely and inviting to all of us, they could not be more helpful if they had tried!"

Cons:

  • "The only downside was that they brought us the wrong drinks."
  • "Took several minutes to get someone's attention to get cutlery after food arriving."
  • "Extremely poor and slow service, sat down and was forgotten about, no menu or drinks."
  • "Staff very disorganised..waited hour before able to order."
  • "Service was absolutely terrible. Empty glasses and plates were left. We had to move them ourselves to an empty table."
  • "Service chaotic... There appeared to be only one person handling drinks orders and serving, and food ordering."
  • "The waitress was arrogant. Did not provide enough menus, had to chase up, and find her, only to be told that she would get some more printed....."

Accommodation

Pros:

  • "The room with the best made bed I've ever seen."
  • "The room was small but had everything I needed."
  • "The room was very comfortable with everything you could possibly need - coffee, snacks, water, TV etc’."
  • "The room was brilliant, king size bed, roll top bath and views over the garden and lake."
  • "Very clean large room with everything we needed."
  • "A real surprise gem! Booked quickly as needed a room for the night, found it lovely, quirky, comfortable and friendly."
  • "The room I was in was spacious, the bed was divine and the overall look with it's vintagey feel is just wonderful."

Cons:

  • "Sadly the cleanliness of the bathroom facilities (in room 2) was not to the standard we were expecting."
  • "Rooms were not clean, cobwebs everywhere."
  • "Rooms were smaller than advertised, and a so-called superior room featured no air con, mini bar, or even a decent hair dryer."
  • "The first double room was an inadequate size/layout wise."
  • "The room was depressingly furnished with peeling wallpaper and the bed was extremely uncomfortable."
  • "My daughter's chips were cold, the hot dog roll was stale and the sausages were over cooked and hard."
  • "The hotel room door leads straight to outside and is cracked, so let's in light and cold!"

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