"They provide a very high level of service and follow through on all their promises."
"Ben and his colleagues truly stand head and shoulders above some of the better-known main dealers and car traders."
"Throughout he was always available via email and WhatsApp, any questions I had he answered straight away."
"James was extremely helpful in the week leading up to me collecting my car and would answer his phone and message back straight away."
"Excellent service from start to finish, Mathew a delight to do business with."
"Jamie who I had the pleasure of dealing with was superb, and one of the main reasons I bought the car from this dealer."
"They take pride in what they do and that was evident throughout the whole process."
"Jamie went out of his way to ensure car was ready on the day I needed it."
Cons:
"When I contacted dealer they weren't really interested - aftersales care limited - not interested after deal is done!!"
"The service from enquiry to delivery and even after has been amazing."
"Very impressed with the fantastic service and very reasonably priced."
Quality of Vehicles
Pros:
"I thoroughly recommend them to anybody looking to buy a good quality/high spec car with peace of mind."
"Every car they have is lovely."
"The car was better in the metal than the photos."
"I was apprehensive about that since always buying local cars in the past, however I shouldn’t have worried, the car was exactly as described."
"From start to finish the entire process was seamless and professional."
"The car itself was immaculate and the contract sign and key handover was quick and easy."
"The car was perfect on arrival not a single mark anywhere 10/10 for prep work."
"The car itself lived up to my expectations having seen dozens of photos online."
Cons:
"Had a couple of issues not noticed on walk round - upon delivery I noticed these issues."
"Recently purchased one of PM car sales stunning cars. I have to say that the service was every bit as impressive as the beautiful cars they have in stock."
"Couldn't fault the experience I had personally with PM car sales and Paul Martin."
Professionalism
Pros:
"The level of expertise is excellent and I was looked after through the whole process from start to finish."
"Rob collected and had some great banter with him, professional all the way."
"I visited PM Car Sales because I was looking to purchase a BMW M4 and didn't have a very good experience with my two local BMW franchise dealerships."
"The process was an absolute breeze and left the dealership feeling at ease."
"The whole process from start to finish was excellent, with a few phone calls we had agreed the price and pick up."
"The service from enquiry to delivery and even after has been amazing."
"They saw great value in my high spec car and offered a great price for a hassle free sell."
"The issue in my car was dealt within 48 hours of me informing them about it."
Cons:
"Great place to deal with from start to finish took me through full car inside and out not just telling me about the extras but showing me how to use them."
"Great personal service from enquiring about the car to picking it up."