Batley Carr Dental Centre Reviews Summary

Professionalism and Friendliness of Staff

Pros:

• "I have never been to a dentist more friendly and professional."
• "The hygienist Parveen Rehman who me and my husband went to have our treatments from was professional and kind."
• "The team were always inviting, kind and friendly."
• "With their professional and friendly staff and state-of-the-art equipment, they deliver exceptional care."
• "The professionalism and the friendliness of the whole team is outstanding."
• "Dr Aadil Kasia has always explained everything to me in detail and made me feel at ease and comfortable."
• "My experience from booking an appointment to attending and the actual meet with the dentist was very pleasant and friendly."
• "Thank you to Batley Carr Dental! Easy process to book in for my composite bonding."

Cons:

• "The service I received at this practice was not up to a satisfactory standard."
• "Worst service from the receptionist asian girl, not only shouting out patient confidentiality but the attitude towards serving me."
• "Absolute fraud of a dental surgery. Dr Aadil Kasia money grabbing greedy dentist."
• "It was very bad service since my last two visits people on phone they don’t know what they talking."

Quality of Dental Treatment

Pros:

• "I had a 7 month transformation with Batley Carr Dental and couldn’t be happier with the results."
• "Hands down the best dentist! I had a 7 month transformation with batley carr and honestly, I could not be happier!"
• "I have always had a fear of going to the dentist... It's the best experience ive ever had with a dentist."
• "I had the most amazing time at the dentist today! The staff and the manager were super friendly and made me feel so comfortable."
• "I wanted to share my invaslign, bonding and teeth whitening experience with others. I was provided an excellent service by Dr Iqra."
• "I was really unhappy with the condition of my teeth until I changed to Batley Carr Dental. I had crowns and implants with Dr Patel and Dr Sabir."
• "Makes going to the dentist a good experience first class treatment and super friendly staff."
• "I completed my Invisalign journey today with Dr Patel, and I am so pleased with the results."

Cons:

• "Really poor service with the hygienist not up to a satisfactory standard."
• "Very poor service had an appointment at 10.50am and it's now 11.30 I am yet to be seen by the dentist."
• "It was very bad service since my last two visits people on phone they don’t know what they talking and dentist they only for charge money."
• "Sold me a dental plan, for me then to arrive and say it’s not valid and then charge me £75 extra."

Customer Service and Responsiveness

Pros:

• "I rang the Centre and was offered an appointment within the 2 hrs."
• "The dentist was gentle and explained everything thoroughly."
• "I did experience a long wait for my first appointment and due to work commitments had to leave the surgery and left a poor review. I was then contacted promptly by the practice manager."
• "I completed my Invisalign journey recently with Batley Carr Dental Centre and the service I received exceeded my expectations."
• "Made a emergency appointment due to bad tooth ache... Saw Dr Aadil Kasia and felt straight as ease with him and his team."
• "I would just like to thank the staff at Batley Carr dental surgery for the excellent care and service provided."
• "Been here today for a emergency dentist... from phoning up to the lovely receptionist and the lovely dentist I will never go anywhere else."
• "My visit to Batley carr dental centre was awesome from start to finish."

Cons:

• "My only criticism is how difficult it had been to get through to reception!"
• "Very poor service had an appointment at 10.50am and it's now 11.30 I am yet to be seen by the dentist."
• "The service I received at this practice was not up to a satisfactory standard."
• "Worst service from the receptionist asian girl, not only shouting out patient confidentiality but the attitude towards serving me."