Address: Frodsham St, Chester, CH1 3JL, United Kingdom
Phone: +441244328007
Rating: 4.3
based on 150 reviews.
Staff and Service
Pros:
"The staff were so friendly, even offered to get our drinks during our meal so we didn't have to get up."
"Lady that served us at the bar was friendly."
"Thank you Mary and Sean for your kindness and your service!"
"Danielle served us and was very friendly and accommodating throughout our visit!"
"The staff do a brilliant job and are always quick, helpful and friendly."
"Staff were great, couldn't do enough for us."
"Staff are always nice and always chatty with the customers."
Cons:
"Today my family and I decided to visit you, but we were extremely disappointed. At the entrance we were greeted by a man and in an extremely hostile tone told us that we can not enter only if we call and make a reservation."
"Went for a meal with my family today service was terrible, my father in law has a guide dog and they refused to allow the dog to come into the pub!"
"No check back to check how food was."
"No soap in any toilet and when asked we've run out was the answer. We are in a pandemic for gods sake sort it out."
"Rude staff. Never known a pub want to keep your bank card behind the bar in a little device before to open a tab."
"Visited this weekend and had a really terrible experience with a lady behind the bar."
"Stood waiting to be served for 15mins while member of staff served the drinkers when I was stood at the bar before them."
Food Quality
Pros:
"Good is very good and very reasonably priced."
"The food was lovely, service was quick."
"The meal was fantastic highly recommend !!!! "
"Had the all day breakfast which was really good."
"The food is amazing too!"
"Food is gorgeous, simple 'home' cooked dishes, a great variety of cask ales."
"The food was really great and the place itself is lovely!"
Cons:
"The side of veggies was underwhelming."
"Baguette could have had more filling, but food was good for the price."
"Food tasted like it was just warmed up and wasn't freshly made."
"The mash tasted like it came out of a packet."
"Sons gammon looked uncooked."
"Food was poor though (I had mixed grill which was probably a weatherspoons standard meal)."
"The menu was confusing and not as it seems they came with food my partner had the steak and ale pie and I had chicken chips rice and curry with nan bread and two pints of cider the meal looked like it had left under the heat lamps and had gone rock hard and the curry was not that good either."
Atmosphere and Decor
Pros:
"Great, atmospheric pub."
"Fantastic place with a great atmosphere."
"overall it's a great pub with a warmly welcome"
"What a great find!... We were cautious of coming out again for the first time after COVID-19, but the helpful/friendly staff here put all of our concerns to rest."
"Great outdoor seating area a hidden gem in the middle of the city lovely big pub lots of seating and lots of tvs."
"It's a great pub the atmosphere good and great music."
"A gem of a find! Visited from Manchester and only popped in for one drink - we ended up staying for a couple of hours!"
Cons:
"More of a sports bar the last time we went the music playing was really loud so didn't stay long, that was the only down side."
"There's is no atmosphere.....just people silently getting drunk and eating food."
"Experience: absolutely horrible. Invisible management, language and behaviour from regular customers was well off the Richter scale."
"Drinks were ok, but moreover there was no enforcement of people walking about to wear facemasks but were expected to track and trace etc on arrival, what's the point!"
"The christmas pudding looked like it had been under the carvery knife...in other words, very fine slices of rectangle pudding with a drizzle of brandy sauce."
"Normally a great feed. Today had the three meats Sunday lunch. Really poor. Only two meats. Poorly cooked."
"Security will incriminate you and search you illegally for no reason."
Value for Money
Pros:
"Good selection of drinks and the cocktail specials were real value for money."
"great value for money"
"very reasonable priced food"
"Food was lovely and great value for money."
"All sensibly priced too."
"Prices for breakfast were really reasonable as well."
"Great choice of draught drinks including my fave lillies apple and pear cider. Not too dear reasonable for what you get."
Cons:
"Lost a star due to being more expensive than it used to be"
"always over charging up to at least 80p for the same drinks"
"Booked this pub a week in advance for a party of 10 to celebrate our wedding anniversary... Spent a lot of money in this pub and the food could have been better."
"I paid full price for a steak that was significantly smaller in size to the one my partner got."
"Club sandwich had no cheese on it."
"The menu was confusing and not as it seems they came with food my partner had the steak and ale pie and I had chicken chips rice and curry with nan bread and two pints of cider the meal looked like it had left under the heat lamps and had gone rock hard and the curry was not that good either."
"Booked this pub a week in advance for a party of 10 to celebrate our wedding anniversary... the food could have been better."