Freshwater Beach Holiday Park Reviews Summary

Facilities

Pros:

• "Excellent bowling alley on site, and a large on site shop which is really reasonably priced."
• "The toilets, showers and washing up areas were spotless."
• "Bowling was booked easily online and it a full size bowling alley which was in excellent state."
• "Facilities were clean and very tidy."
• "Shower and toilet blocks very clean and well maintained."
• "Camp site bathrooms were really good and seemed to be cleaned constantly."
• "All facilities we used were immaculate."

Cons:

• "Over crowded, not enough facilities for the amount of people they book in for the pitches."
• "The cleanliness of the indoor pool and pool area....its really grubby and smells!"
• "Showers and toilets a bit overwhelmed, regularly getting in a state."
• "Whilst the site has 3 shower blocks, these are insufficient for the number of customers in the high season."
• "Service is slipping and the toilet block to the far end of the field is often dirty."
• "The lift to the bar was out of order and the hoist for the indoor pool was broken."
• "The Facilities were over subscribed and booking rules apply during busy and weekend times for pool."

Staff & Service

Pros:

• "Staff the facilities, bar, pool all of them and mid week it was lovely."
• "We ate in the Jurassic bar, food was promt and great quality!"
• "Staff all polite and friendly as we're the people we met around."
• "The staff have always been friendly and helpful."
• "Staff are always friendly and willing to help whatever the problem."
• "All staff were friendly the inside pool is great."
• "The staff are really friendly and helpful."

Cons:

• "The main problem was unsupervised children and selfish grown-ups who caused many of the issues; something outside the control of staff."
• "The lady was quite abrupt and reluctuntley let my husband and son in after disputing she just let them in!"
• "What let's this park down is the staffing which is no better than when we visited during covid which was the reason given for the poor service."
• "Staff were not as helpful as they have been in the past."
• "Staff in the bar were absolutely terrible though, really don't care about the guests."
• "Rude security staff that don’t follow any apparent code of practice and therefore will potentially ruin your holiday."
• "Would not recommend this site as overpriced, disgusting food, rude security staff."

Accommodation

Pros:

• "Caravans were clean and spacious."
• "Ashcroft van was new, clean, warm and well equipped."
• "The caravans are spacious, well stocked with utensils and bedding."
• "Our static caravan was clean and in good order."
• "We were in a Super Deluxe mobile home, which was lovely."
• "It's a well equipped site with a club house, restaurant, supermarket, laundret, hairdressers, gym and bowling."
• "Very clean and tidy site with great camping facilities."

Cons:

• "Beach terrible very disappointing 🥺 if you struggle to walk, need a chair or take a buggy, no way will you get on the beach."
• "Had a bit of a rough start as first caravan we were booked into had a few problems and stank of smoke."
• "The double duvet had what can only be described as a ‘dried up old bogey’ on it."
• "Our caravan was filthy (our feet or socks were black at the end of the first day)."
• "The state of the kettle was appalling with a build up of limescale."
• "Be aware when booking and paying extra for the Super Deluxe caravans for the beachfront location, that not all have views over the sea."
• "We paid 450.00 for a three night stay, in a super deluxe caravan, well we felt it left a lot to be desired, the caravan was no more than a basic caravan?"

Entertainment & Activities

Pros:

• "Beautiful scenery everywhere and loads to do for adults and children."
• "List of things can do at Freshwater: Outdoor pool, Indoor pool, Arcades, Bowling, Entertainment, Inflatable water course, Inflatable outdoor slide, Crazy golf."
• "The club house and reps are great loads for kids to do and the bingo is great fun every evening."
• "Really excellent holiday Park. Great for the children."
• "Entertainment is amazing for both the kids and adults in the evening there is various acts in the main bar and chance for a little dance afterwards."
• "The entertainment was AMAZING the yellow coats absolutely smashed the evening shows."
• "Brilliant entertainment and all the staff are welcoming and helpful with anything that is needed."