Address: Seagate Rd, Hunstanton, PE36 5BH, United Kingdom
Phone: +441485533576
Rating: 4.3
based on 429 reviews.
Staff and Service
Pros:
"All the staff are very friendly and helpful."
"The staff in the establishment were extremely friendly."
"Staff were very welcoming and very informative."
"Such friendly, well informed and helpful staff."
"Staff really knowledgeable and very friendly."
"The staff were friendly and knowledgeable."
"Staff were amazing and couldn't do enough for us."
Cons:
"Watched a member of staff clean a dirty table, then went into kitchen and rubbed her face with her gloved hand, then she came out and started serving customers again, never once did she change her gloves!!"
"There was very little interaction with the children maybe that’s because of how busy it was."
"The rather officiously enforced photo isn't the best welcome."
"But some guest experience staff seemed a bit down and not very engaging."
"Young but don't seem to know much."
"No social distancing whatsoever."
"The walk though the place had no shows to offer, with seals etc except touching a starfish."
Value for Money
Pros:
"Pre booking in advance gets a cheaper price."
"Use promotional Kellogg's cereal boxes to get in half price!"
"On entry I thought it may be a little expensive but after the visit we thought and we felt it was great value."
"Price was very reasonable!"
"We had a 50% off voucher for both of us so made it reasonable."
"Can be a bit expensive but this goes towards the rehabilitation of the rescued seals in the seal hospital so all for a good cause."
"It is fairly small and you really need to take advantage of discounts available."
Cons:
"Very expensive, husband had to walk out because all the lights were triggering as he suffers from seizures."
"The car park is another expensive mess!"
"To spend £57 (including a small amount of fish food) is just too expensive."
"It was expensive though."
"Only spent 3/4 hr here at a cost of £58 for 2 adults and a child for entry only."
"It's quite expensive for a family of 4."
"The price itself is exorbitant. It was £40 almost for 2 people which is not worth it."
Facilities and Accessibility
Pros:
"The center itself is well set out making it reasonably easy for the disabled to get around."
"Very good layout. Very clean."
"Also very easy to push a buggy around."
"Decent bathroom facilities and a reasonable size cafe."
"Good facilities (including an attached Costa Coffee) and a location by the beach and sea."
"The toilets were also immaculate."
"There were coronavirus measures in place such as prebooking a time slot before arrival, wearing masks inside and your temperature being taken on arrival."
Cons:
"You have to pay for parking outside also which doesn't help."
"There is parking close by but ridiculously expensive."
"Parking in the area is quite expensive and through an app that you need to download."
"The only reason I didn't give this a 5 star is the lack of parking which leaves you at the mercy of the overpriced council parking."
"Cafe not very clean, no wiping of tables between customers or clearing cups away that are left."
"The Costa attached had nothing in food wise just drinks."
"Cafe doesn't do hot food just snacks and hot drinks."
Exhibits and Animals
Pros:
"There's the usual tanks full of fish, native and exotic that mesmerise you."
"The penguin and bird enclosure was amazing, both species looked content and although there was a safety fence, the lack of other barriers provided great views."
"Amazing for children! So many games and facts."
"Children will love the opportunity to touch some of the creatures, a fun learning opportunity."
"The rescued seal pubs were and are adorable and named after some of the 7 dwarfs."
"Fish and other creatures seem happy and healthy."
"The variety of sea creatures is respectable, providing visitors with an opportunity to see a range of aquatic life."
Cons:
"Thought it would be bigger but good set up."
"Pretty small for the cost."
"The whole experience took just 50mins and that’s with doubling back to let the kids have a go on the pirate ship climbing frame."
"The building that houses the aquarium is an eyesore."
"You do walk away feeling a little sorry for some of the animals that are kept in small areas."
"I feel the penguins and the seals need some attention, for example a larger space for both animals and just better care overall as when we went there the water looked dirty and the penguins did as well."
"The fishes looked rather sad and the size of the tanks + enclosures were quite concerning."
Overall Experience
Pros:
"Thoroughly enjoyed my day (fun and educational)."
"Lovely place to visit for a couple of hours... Incredibly child friendly with tunnels for them to explore and a play area."
"This is the best Sea Life Centre/Sanctuary I’ve been to."
"Very good day out with the kids. The sealife is full of things to look at and my son even got to feel a shark egg."
"A wonderful place to visit. It was both interesting and relaxing."
"Great day out for adults as well as children."
"This far exceed our expectations."
Cons:
"Very upset😔😒🙄 totally not recommend."
"Disappointed to be honest. Paid £50 for 2 adults. I was expecting more than there was. Not that much to see."
"Absolutely horrendous to find this place. Sign posts only take you to car parks to park up then you have to walk to sealife centre."
"It's ok. It's somewhat local to myself, I love sealife centers, I make an effort to visit them if they're somewhere were going, this is probably the more lackluster one we've been too."
"Full price this is not remotely worth the money, not at all, we were there an hour and most of that was eating lunch and playing in the sand which we could have done on the actual beach."
"It's a small venue and you are probably only there an hour, tops."
"It was so busy it really took away from the experience."